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General Supervisor
General SupervisorGeneral Motors • Burton, MI, US
General Supervisor

General Supervisor

General Motors • Burton, MI, US
1 day ago
Job type
  • Full-time
Job description

General Supervisor

The Role

We are seeking an experienced, innovative, and solution-driven General Supervisor within the Customer Care and Aftersales team at the Lansing National Distribution Center. This function will lead and manage both salaried and UAW employees. The role is responsible for the day-to-day operations of safely and timely execution of order fulfillment.

This leadership role requires ensuring compliance with safety regulations and maintaining the timeliness of shipments to our customers. The ideal candidate will possess strong supervisory skills, a background in inventory management, and a commitment to quality assurance.

Within this role the General Supervisor position is a leadership role that will be supported with on-the-job training, professional development, and opportunities for career growth.

What You'll Do (Responsibilities)

  • Build and maintains good working relationships with employees, union representatives, and management team
  • Monitors safety and good housekeeping standards
  • Participates and provides input during selection of new employees
  • Monitors daily productivity and quality requirements to achieve customer expectations
  • Communicates effectively with employees, leaders, business partners, and customers
  • Cultivates a safety culture, and implements and enforces workplace safety rules and policies
  • May evaluates team performance, and promote continuous improvement
  • Achieves quality standards by communicating goals and leveraging resources to solve problems
  • Understands and consistently administers company policies

Supervision and Leadership

  • Oversee and guide daily operations within the warehousing facility
  • Lead, train, and evaluate a team of supervisors and support staff
  • Foster a positive and collaborative team environment
  • Ensure compliance with company policies, safety standards, and industry regulations
  • Collaboration with UAW leadership / Team Members
  • Safety and Compliance

  • Workplace Safety System (WSS)
  • Ensure compliance with all safety regulations and industry standards
  • Conduct regular safety audits and training sessions for staff
  • Address any safety concerns or incidents promptly
  • Global Manufacturing Systems (GMS)

  • Lead and Execute all aspects to drive continuous improvement
  • Timeliness and Customer Satisfaction

  • Ensure the timely processing and shipment of orders to customers
  • Monitor and optimize workflow to meet delivery deadlines
  • Collaborate with the logistics team to improve shipment processes
  • Your Skills & Abilities (Required Qualifications)

  • 2+ years of experience within a leadership role
  • Must have experience with or exposure to UAW partners
  • Must be willing to work any shift as dictated by business : 1st shift, 2nd shift. 3rd shift
  • Must be willing to work overtime (including weekends as needed)
  • Proficiency in inventory management software and Microsoft Office Suite
  • Excellent organizational and problem-solving abilities
  • Computer skills to develop, maintain, and analyze data
  • Strong communication skills, both written and verbal
  • Ability to prioritize multi projects simultaneously
  • Ability to work in a fast-paced and dynamic environment
  • What Can Give You A Competitive Edge (Preferred Qualifications)

  • Bachelor's Degree or equivalent work experience
  • Global Manufacturing System Knowledge and Execution Experience
  • Problem-resolution / Labor Relations experience
  • Inventory Control / Quality
  • Lean Manufacturing Processes
  • Warehouse and Order fulfillment experience
  • GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

    About GM

    Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

    Why Join Us

    We believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

    General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

    All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

    We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and / or a pre-employment screening prior to beginning employment.

    General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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    General Supervisor • Burton, MI, US

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