Sales Support Specialist

Sr. Recruiter with VanderHouwen. Actively hiring Administrative and Clerical candidates for contract opportunities.

Order Administration Representative

Our client is seeking an experienced Order Administration Representative to support the end-to-end order management process within a dynamic and global business environment. This role requires exceptional attention to detail, strong communication, and the ability to navigate multiple systems to ensure accurate and efficient order processing. The ideal candidate will serve as a critical liaison between sales, operations, and finance teams, ensuring seamless coordination and compliance throughout the quote-to-cash cycle.

Order Administration Representative Responsibilities

• Accurately process customer orders from multiple channels, ensuring all details—including pricing, product codes, and delivery information—are correct and compliant with internal policies.
• Partner with sales teams to prepare and validate quotes, converting approved quotes into orders within ERP and CRM systems.
• Track and manage order status to ensure timely fulfillment, proactively communicating with customers and internal teams about any potential delays or changes.
• Serve as a key contact for internal and external stakeholders, including sales managers, operations, finance, logistics, and customer support teams.
• Support compliance with trade regulations, revenue recognition policies, and company standards throughout all order-related activities.
• Collaborate with global distribution centers and product management teams to maintain visibility into inventory and availability.
• Resolve order discrepancies, data issues, and system errors by coordinating with cross-functional teams.
• Maintain accurate documentation and approvals related to orders, ensuring adherence to company policies.
• Contribute to process improvement by identifying inefficiencies or recurring issues and recommending enhancements.
• Provide administrative support for shipping, import / export documentation, and other order-related logistics as needed.

Order Administration Representative Qualifications

Compensation : (DOE)

As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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