Office Administrator

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

The (OA) is a core in-office role in all of our sales offices. This position reports to and supports the Sales Manager in ensuring a seamless and exceptional agent experience as our top priority. The OA demonstrates dynamic customer focus, positivity, approachability, flexibility, and capabilities to perform in a fast-paced environment ranging from top executives and real estate agents to vendors, business partners, and staff. An OA is the first impression of the office, ensuring the office runs efficiently, providing our customers unparalleled service, and playing a critical role in the daily operations of the office.

Please note : this role is 100% in-office based in Beverly Hills, CA (9454 Wilshire Blvd).

Front End | Agent Facing Behaviors

• Serves as the face of the office by welcoming and coordinating guests and providing a high-touch experience
• Builds and nurtures relationships with all customers in the office through frequent touch bases throughout the day
• Provides services including but not limited to : recognition, networking, community, and retention
• Maintains office environment by ensuring the office stays clean, stock and organized throughout the day
• Provides Level 1 platform, marketing and IT support to customers
• Answer and direct all incoming calls to the appropriate parties.
• Attends office events and meetings and solve problems as they occur

Back End | Administrative Tasks

What We Look For :

Compensation :

The base pay range for this position is $20.00 - $26.00 hourly; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Perks that You Need to Know About :

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.