Product and Development Team Leader

Sunrise Product And Development Team Leader

The Sunrise Product and Development Team Leader is responsible for supervising the QA, Development, and Product Analyst teams at Sunrise. The role ensures that product releases are delivered on time, to quality standards, and aligned with business priorities. The Product and Development Team Leader will provide day-to-day guidance, manage workload allocation, and support professional growth across the team. They will champion Agile practices, drive continuous improvement in processes, and ensure effective collaboration between Technical Operations, Sales and Marketing, Professional Services, and Support teams. As a leader, the Product and Development Team Leader is expected to set the standard in living the Sunrise values striving for excellence, acting with integrity, being curious, collaborating effectively, and taking accountability.

Job Specification

• Provide day-to-day support, mentoring, and guidance to QA, Development, and Product Analyst staff.
• Ensure delivery of product releases and updates against agreed schedules and quality benchmarks.
• Manage workload allocation, priorities, and resource planning across the team.
• Conduct regular 1 : 1s, performance reviews, and career development planning.
• Oversee adherence to Agile / SDLC practices, ensuring consistent use of Jira, Confluence, and related tools.
• Drive improvements in testing, development, and documentation processes.
• Collaborate with Technical Operations, Sales and Marketing, Professional Services, and Support to align delivery with customer needs.
• Provide clear reporting on team performance, risks, and delivery progress to the CEO.
• Contribute to hands-on technical or testing activities where needed to support delivery.

Required Skills and Abilities

Experience

Sunrise Values

Leadership Skills

Performance Expectations