Hummingbird Restaurant Supervisor - Mii amo (86336)

Salary Range : 19.50 To 25.50 (USD) Hourly

Basic Function : Supervise and administer Front of House operations for Hummingbird Restaurant at Mii amo, assist in the coordination of new ideas in guest service, service training and product enhancement. Supervise employees and administer in accordance with department and resort policies

Work Performed :

Supervise Hummingbird to insure compliance with resort management objectives and the health and safety of all employees and guests

Control inventory and order all necessary liquor, beer and wine for Hummingbird operations

Control inventory and order all necessary administrative and grocery items for Hummingbird operations

Control and maintain adequate supplies of all small wares, utensils and equipment for proper operation

Perform monthly inventories for both food and beverage items in Hummingbird

Perform China, Glass and Silver inventories

Maintain established service levels to ensure a consistent Guest experience at a high quality level

Act as an ambassador of Enchantment & Mii amo by speaking positively of the Resort at all times

Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction

Maximize profitability by constantly monitor labor costs, food costs and beverage costs as well as departmental expenses

Interview, train and supervise staff

Schedule staff for Hummingbird in accordance with business needs and management objectives

Assist with performance reviews as necessary for the department

Develop incentive programs to enhance profitability within the department

Train all service staff in established Food and Beverage service standards and resort policies

Responsible for staffing levels, scheduling, evaluating and disciplining departmental team members as required

Other duties as assigned

Supervision Exercised : Bartenders, Servers, Bussers, Host / ess and Food Runners

Supervision Received : Hummingbird Manager

Responsibilities and Authorities :

Work closely with all departments to ensure guest service levels are being met

Deal effectively with all departments with regular communication

Supervise and manage Café operations in absence of Café Manager

Minimum Requirements :

Bachelor's degree from four-year College or university; or equivalent related work related experience and / or training. Prefer 1 year prior supervisory skills and hotel / resort food and beverage operations experience. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills. Must maintain current food handler's certification

Physical Requirements :

30% Sitting

70% walking, standing and bending

Lifting / carrying up to 50 lbs.

Hearing and manual dexterity

Distance vision 1-3 feet

Ability to drive golf cart on occasion as necessary