Warranty / Parts Specialist

Warranty / Parts Specialist

The Parts and Warranty Specialist is responsible for proper inventory stock and warranty processing. These duties include but are not limited to ordering, sourcing, shipping, receiving, stocking, and inventory accountability for the Factory Service Center. Filing warranty claims and identifying, controlling, segregating, and maintaining all tools to a serviceable or unserviceable category as designated. They are also responsible for maintaining warranty records, communicating with other departments and vendors status of parts. This person is also responsible for shipping core parts back to vendors for credit and disposing of scrap parts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties and Responsibilities / Essential Functions :

• Order parts from multiple vendors to include the best shipping method for the company and maintenance needs.
• Communicate inventory levels, order status and tracking of parts to leads and supervisor
• Inspect received parts condition and input into computer-based inventory system accurately with all necessary documentation and pricing
• Maintain policy and procedures of Management and Control of Core and Warranty Procedures
• Filling Warranty Claims with multiple vendors and returning Cores when requested
• Ships parts to customers and warranty returns with all appropriate paperwork accurately
• Scraps non-repairable parts based on a list of criteria
• Sends parts out for repair to Cirrus and or third-party vendors based on need
• Adds warranty credit to Work Orders
• Keep training current to maintain certifications for handling parts and shipping.
• Be required to perform Quarterly and Yearly Counts of parts to ensure accuracy.
• Be responsible for following regulatory rules for receiving and handling parts to include sensitive electronics and ATF regulated items.
• Develop and implement processes and procedures as needed.

Qualifications :

Competencies :

Our Benefits : Cirrus provides a range of exciting benefits, including :

These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.