Customer Service Representative (Remote)

Rooted Talent SolutionsStockbridge, Georgia, .US

30+ days ago

Job type

Permanent

Remote

Quick Apply

Job description

Why Apply Through Rooted Talent Solutions?

Personalized Matching : We align your skills and preferences with healthcare organizations that fit your goals.
Streamlined Process : Our team and technology make applying and interviewing efficient and stress-free.
Ongoing Support : We stay in touch throughout your placement process—you’re never on your own.
Diverse Opportunities : From temporary contracts to permanent roles, we offer a variety of options to meet your needs.

Explore our open positions below and submit your application to get started. A member of our team will reach out to qualified candidates for next steps.

About Us

We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.

Position Overview

As a Customer Service Representative, you will handle inbound calls, emails, and / or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.

Key Responsibilities

Answer and manage customer inquiries via phone, email, and chat.

Provide accurate information about products, services, or policies.

Assist with troubleshooting, billing, or account-related questions.

Record and update customer interactions in the system.

Maintain a positive and professional attitude with every customer.

Meet performance expectations, including quality, accuracy, and efficiency.

Qualifications

Previous customer service experience is a plus, but not required.

Strong communication and problem-solving skills.

Ability to type and navigate computer systems efficiently.

Self-motivated and able to work independently.

High-speed internet connection and reliable computer / headset required.

Schedule & Pay

Flexible scheduling options are available.

Pay is biweekly on the 1st and 15th of each month.

Compensation is discussed during the interview process and varies by client program.

Why Join Us

100% remote work from home.

Opportunity to choose your own schedule in 30-minute increments.

Gain valuable experience with leading companies across various industries.

Growth opportunities for reliable and high-performing team members.

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Customer Service Representative Remote • Stockbridge, Georgia, .US

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