Community Support Facilitator (CSF) (American Canyon)

Community Support Facilitator (CSF) – Full-Time

Make a Difference. Lead with Purpose. Build a Brighter Future.

At A Bright Future, we believe everyone deserves dignity, support, and the opportunity to live a meaningful life. We provide hands-on resources and services to adults with physical and developmental disabilities—and we’re looking for compassionate, committed leaders who are ready to make a real impact.

If you’re passionate about helping others, enjoy leadership, and thrive in a fast-paced, people-centered environment, this role may be for you.

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About the Role

As a Community Support Facilitator (CSF), you’ll play a key leadership role in ensuring high-quality services are delivered with care, consistency, and integrity. Working closely with the Program Director, you’ll oversee daily operations, support staff, and help create safe, empowering environments for the individuals we serve.

This is more than a job—it’s an opportunity to lead with heart, grow professionally, and truly change lives.

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Schedule & Status

• Full-Time | Non-Exempt

• On-call rotation: 24-hour coverage for a shared 5-day shift with the Program Director and other CSFs

• Role includes travel between program sites

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Leadership & Reporting

• Reports to: Program Director

• Supervises: House Managers (HM) and Community Living Instructors (CLI)

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What You’ll Do

• Provide direct support and guidance to individuals with developmental disabilities, including those with behavioral challenges, medical needs, psychiatric diagnoses, or forensic involvement, in accordance with individualized service plans.

• Support individuals in developing and maintaining independent living skills, including daily routines, community integration, social skills, and self-advocacy.

• Supervisory & Leadership Responsibilities (as applicable)

• Assist in supervising and mentoring direct support staff to ensure high-quality, consistent service delivery.

• Support onboarding and training of new staff assigned to individuals on your caseload.

• Monitor staff performance and provide feedback related to individual care and service outcomes.

• Coordinate and monitor individualized services, ensuring supports align with regional center requirements, service plans, and person-centered goals.

• Serve as a liaison between individuals, families, service providers, regional centers, and internal teams to ensure continuity and quality of care.

• Assist with behavior support strategies, de-escalation techniques, and implementation of behavior intervention plans in collaboration with clinical or behavioral teams.

• Ensure individuals’ health, safety, and well-being by monitoring medical needs, coordinating appointments, and following all care protocols.

• Maintain accurate, timely documentation, including progress notes, incident reports, service coordination updates, and compliance records.

• Provide guidance, coaching, and oversight to direct support staff as needed, including training on individual support needs, policies, and best practices.

• Participate in team meetings, case conferences, and trainings, contributing professional insight and recommendations for service improvement.

• Support crisis situations as needed, following agency protocols and collaborating with supervisors and external partners.

• Uphold all agency policies, ethical standards, confidentiality requirements, and state/regional regulations.

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What We’re Looking For

Education

• Bachelor’s degree in Psychology or a related field
  OR

• 4+ years of experience in the Developmental Disabilities field

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Physical & Job Requirements

• Ability to travel between locations (approximately 50% of work time)

• Ability to implement First Aid, CPR, and Pro-Act procedures

• Capable of multitasking in a dynamic environment

• Ability to assist individuals with mobility needs, seizures, transfers, and wheelchairs

• Must be able to lift, push, or pull up to 60 lbs

• Must be able to physically assist during aggressive or assaultive behaviors when needed

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Minimum Requirements

• Must be 18 years or older

• Pass drug screening, TB test, and DOJ clearance

• Valid California Driver’s License, automobile insurance, and vehicle registration

• Clean DMV record

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Compensation

• $23 – $25 per hour (based on experience; 2+ years required)

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Why Join A Bright Future?

• Purpose-driven work that truly matters

• Leadership growth and hands-on impact

• Supportive, mission-focused team

• Opportunity to make a difference every single day

If you’re ready to lead with compassion and help build a brighter future for others—we’d love to meet you.

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