Manager

Manager Position

The Manager position plays a crucial role in the successful operation of the theater. The Manager assists the General Manager in the operations of the theater through shift management, training employees, handling guest complaints, opening, and closing of the building and other duties. This position carries building keys and may be responsible for opening and closing the building.

Essential Duties & Responsibilities :

• Oversees theater operations.
• Open and close the building, complete nightly paperwork, and prepare / verify shift deposits.
• Supervise, train, and motivate all members of the team.
• Assign tasks and responsibilities to Team Members and provide follow up to ensure efficient operation.
• Monitor breaks and other minor restrictions per applicable State Law to ensure compliance.
• Directly engages in guest recovery situations and acts as a resource for questions, comments, or concerns for all guests.
• Manages inventory of concession items, ensuring adequate stock levels for business needs.
• Manages each assigned core theater AOR such as HR, Food & Beverage, Marketing, Film, Facilities, to contribute to the overall operation and success of the theater.
• Aide in the management of human resources function ensuring recruitment, selection, orientation, training, scheduling, and performance management functions meet or exceed the company established criteria.
• Ensure that proper security procedures are in place to protect employees, guests, and company assets.
• Control costs in all aspects including labor control, portion control, and proper stock ordering procedures.
• Meet financial objectives by forecasting requirements set by the GM, following annual budget requirements, and aiding in controlling theater expenditures.
• Enforce safety, sanitary practices, and maintenance to ensure compliance with operational standards, company policies, federal / state / local laws, and ordinances; all health inspections meet required state standards.
• Other duties as assigned.

To perform the job successfully, an individual should demonstrate the following competencies :

Communication : Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Leadership : Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

Organizational Support : Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Adaptability : Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change; delays or unexpected events.

Business Acumen : Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

Leadership : Demonstrates accuracy and thoroughness; looks for way to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Computer Skills :

Strong Microsoft Office and Outlook skills.

Physical Demands :

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.