Director of Virtualization, Storage, and Platform Services (IT Computer Systems Manager 6)

Director Of Virtualization, Storage, And Platform Services

The Director of Virtualization, Storage, and Platform Services is a senior IT leader responsible for designing, modernizing, and maintaining enterprise-level virtualization, storage, and hybrid cloud platforms that support CUNY's academic and administrative operations. Reporting to the Deputy Chief Technology Officer, this position leads the strategic vision, design, and operations oversight of mission-critical infrastructure, including on-premises virtualization clusters, enterprise storage systems, disaster recovery platforms, and hybrid cloud integrations with Microsoft Azure and other providers. The Director will drive modernization initiatives that enables scalability, high availability, business continuity, and cost efficiency, while ensuring compliance with ITIL frameworks, institutional data governance policies, and federal security standards. This role requires close collaboration with campus Chief Information Officers, senior academic and administrative leadership, and technical teams across CUNY.

Key responsibilities include, but are not limited to the following :

• Provides strategic leadership and hands-on oversight for enterprise virtualization platforms (VMware VCF, Omnissa Horizon View, Nutanix AHV, Redhat Openshift), ensuring high performance, resiliency, and scalability across the university system.
• Oversees key distribution of enterprise licensed virtualization products to campus IT leads and manages authorized users in the vendor portal.
• Directs architecture, deployment, and lifecycle management of enterprise storage and backup solutions (SAN, NAS, vSAN, S3, Cohesity, Rubrik, etc.) with strong focus on disaster recovery, replication, and business continuity.
• Leads infrastructure modernization initiatives, including migration and optimization of workloads across hybrid environments (on-premises, Azure, AWS, SaaS / IaaS).
• Supervises automation and Infrastructure-as-Code practices (PowerShell, Azure Automation, Ansible, Terraform) to improve operational agility, provisioning, and patch compliance.
• Ensures enterprise systems operate within ITIL and ITSM frameworks, maintaining service reliability, compliance with NIST / CIS standards, and alignment with institutional governance policies.
• Manages diverse teams responsible for virtualization and storage, fostering professional growth and accountability.
• Develops and executes long-term IT roadmaps to advance virtualization, storage, and platform services in support of digital transformation, academic excellence, and administrative efficiency.
• Collaborates with internal and external stakeholders to align technology investments with business priorities, while driving adoption of cloud-native and container-based solutions.
• Maintains rigorous operational documentation, disaster recovery runbooks, and change management controls to ensure consistency, compliance, and resilience.

Minimum qualifications include six (6) years of progressively responsible full-time paid information systems technology experience, at least eighteen (18) months of which shall have been in an administrative or managerial capacity in the areas of computer applications programming, systems programming, information systems development, data telecommunications, data base administration or a closely related area. Education at an accredited college or university may be substituted for the general information systems technology experience at the rate of one (1) year of college for six (6) months of experience up to a maximum of four (4) years of college for two (2) years of experience. In addition, a master's degree in computer science or a closely related field from an accredited college or university may be substituted for an additional year of the general information systems technology experience. However, all candidates must possess the eighteen (18) months of administrative or managerial experience described above.

The salary range is $165,000 $172,800, commensurate with credentials, education, and experience. CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria. For full consideration, submit a cover letter and resume online via CUNY's web-based job system. Current CUNY employees must apply through CUNYfirst Employee Self Service. Job ID 31277 Location Central Office.