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Operations Associate - Insurance Agency

Operations Associate - Insurance Agency

Ficker Insurance GroupPortland, ME, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Our growing insurance agency is seeking a friendly and professional Operations Associate to join our team. This role is essential to ensuring an excellent client experience and smooth daily operations.

Benefits

Hourly Base Salary Based on Experience

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

  • Make outbound calls to schedule insurance reviews and remind clients of upcoming payments
  • Conduct onboarding calls for new clients
  • Assist clients with claims and route calls to the appropriate team member
  • Manage and triage incoming calls and messages
  • Provide general administrative and operational support

Requirements

  • Excellent verbal and written communication skills
  • Professional, upbeat phone presence and a positive attitude
  • Strong organizational skills and attention to detail
  • Ability to multitask and work efficiently in a fast-paced environment
  • Prior customer service or administrative experience preferred

    • Why Youll Love Working Here

  • $20 per hour
  • Supportive, team-oriented culture
  • Opportunities for career growth within the agency
  • Meaningful work helping clients protect what matters most

    • If you're dependable, professional, and enjoy helping people, we want to hear from you!

    Apply today to join our team of dedicated insurance professionals.

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