Dealership Parts Counter Associate - Salem Ford

Job Description

Job Description

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.

Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.

Responsibilities

Assist in the parts sales process from start to finish

Communicate with staff and customers in a friendly and professional manner

Converse effectively / efficiently regarding customer parts status

Read and understand the parts catalog when looking up and speaking to specific parts

Answer phone calls, and provide price quotes and other information to customers

Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate

Provide high-level service to both internal and external customers

Pull / fill orders from stock and maintain weekly bin checks to ensure the accuracy of stock

Notify the site manager of out-of-stock parts or shop materials that need immediate attention

Locate out-of-stock parts from outside sources and submit an emergency order, if necessary

Make sure all internal requests for parts are billed on the service repair order

Other duties as assigned

Qualifications

High School Diploma or equivalent and prior auto parts sales experience (preferred)

Eager to improve in a dynamic work environment

Strong interpersonal and time management skills

Ability to read / interpret safety and maintenance documents

Ability to calculate figures / amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume

Valid driver's license and clean driving record

Benefits

Medical, Dental & Vision Insurance

401K Plan + Match

Paid personal time off and vacation

Short / Long Term Disability / Flex / Life

Growth opportunities