Hardware Warranty Technician | DOE Q, L or DOD / TS Required

Essential Duties and Responsibilities :

• Answer user inquiries regarding computer hardware operation to resolve problems.
• Enter commands and observe system functioning to verify correct operations and detect errors.
• Set up equipment for customer use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Install and perform warranty repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Primary point of contact for interacting with external customers.
• Provide occasional technical proposal support.
• Any other duties needed to drive to our Vision, fulfill our Mission, and abide by our Values.

Job Qualifications / Requirements :

• Active DOE Q or L Required Excellent driving record Dependable Experience in customer facing role either remote or face to face Intelligent, detail-oriented, proactive team player Highly motivated with the ability to work with minimal instruction and supervision Ability to prioritize your daily workload, handle multiple tasks simultaneously and possess a sense of urgency when required to meet deadlines Ability to react to multiple, changing priorities on short notice Superior computer skills : Windows, Microsoft Office, Outlook, NetSuite   Powered by JazzHR