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Bilingual Hybrid Scheduling Coordinator- – $500 Sign-On Bonus!

Bilingual Hybrid Scheduling Coordinator- – $500 Sign-On Bonus!

Complete CareMaitland, FL, US
4 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Description :

  • Are you an ambitious, people-focused professional who thrives in a fast-paced, purpose-driven environment?
  • Complete Care is looking for a motivated individual to join our team, promoting a dynamic organization led by innovative problem-solvers.
  • At Complete Care, we are passionate about delivering comprehensive injury care that blends top-tier talent, advanced technologies, and a steadfast commitment to clinical, operational, and cultural excellence .
  • Here, curiosity drives everything we do — we ask the “whys” to uncover creative, compassionate solutions that meet each patient’s unique needs with precision, professionalism, and heart.
  • In this pivotal role, you’ll collaborate with our Intake and Support team and work closely with key decision-makers who procure clinical services.
  • You will be the first point of contact for new patients, guiding them through their care journey with empathy, accuracy, and exceptional service.
  • As Complete Care continues to grow — building toward a national platform for integrated injury care — your career will grow with us.
  • The opportunities are as expansive as your ambition.

Responsibilities :

  • Schedule new patients courteously and efficiently, including scheduling, rescheduling, and cancellations.
  • Educate patients on what to expect, ensuring they feel confident and engaged in their upcoming appointments.
  • Exhibit exemplary phone etiquette, representing Complete Care with warmth and professionalism.
  • Work both independently and collaboratively within a supportive team environment.
  • Accurately assess patient needs based on their injuries, previous treatments, and current symptoms.

    • A Qualified Candidate Has the Following :

  • At least 1 year of sales experience (preferred).
  • Prior phone sales experience is a plus.
  • Experience working with a multi-line phone system .
  • Familiarity with a CRM system is advantageous.
  • Bilingual (Spanish) speakers are a strong plus.
  • Excellent communication and interpersonal skills with a genuine ability to connect with patients.
  • Proven success in sales or healthcare-related roles is a bonus.
  • Strong organizational skills with the ability to focus on what truly matters.
  • A genuine passion for helping others and making a meaningful impact on patient health and well-being.
  • The confidence and empathy to address and overcome objections , using active listening and effective solutions.

    • Benefits :

  • Comprehensive training programs designed to help you excel.
  • Health, Dental, and Vision insurance.
  • Life Insurance. 401(k) Retirement Plan.
  • Flexible Spending Accounts (FSA).

    • Supplemental Pay :

  • Exciting bonus opportunities based on performance.

    • Work Location :

  • Hybrid schedule : 3 days in-person, 2 days remote.

    • Ability to Relocate :

  • Maitland, FL 32751 — Must relocate before starting work (Required).

    • Hours of Operation :

  • Monday–Sunday, 11 : 00 a.m. – 7 : 00 p.m.

    • Job Type :

  • Full-time About Complete Care : Complete Care is a multi-disciplinary practice serving patients who have sustained physical injuries as a result of trauma.
  • We are defined by our core competencies — cultural, clinical, and operational excellence — and our unwavering commitment to personalized, patient-centered care.
  • We strive to meet every patient’s individual needs with compassion, precision, and professionalism, ensuring they receive the highest quality of care at every step of their journey. nalism.
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    Scheduling Coordinator • Maitland, FL, US