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Customer Service Advocate, Remote

Customer Service Advocate, Remote

Disabled Veteran SolutionsStatewide, SC, USA
30+ days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

🚀 Ready for a Mission That Matters?

Hello, superstar! 🌟 Disabled Veteran Solutions (DVS) is looking for a 🌈 stellar Customer Advocate to join our Customer Service Division . At DVS, you're not just another cog in the machine 🛠️ - you're a vital part of a diverse and inclusive team 🤝 dedicated to making a difference 💪.

🎯 The Mission

As a Customer Advocate , you'll be a healthcare hero 🦸 for 50 to 70 people every day. You'll navigate the world of primary care doctors 🩺 , medications 💊 , appointments 📅 , and benefits 💼 like a pro, armed with your knowledge 📚 and amazing social skills 🗣️.

And the best part? You'll make a real impact on people's lives ❤️.

📋 The Details

  • 🕘 Full-time position, Monday through Friday (because we all need a little weekend! 😌)
  • ⏰ 8-hour shifts between 8 : 00 a.m. and 8 : 00 p.m. EST
  • 🧠 5-week intensive orientation (don't worry, we've got your back every step of the way! 🧑‍🏫)

🛠️ Your Secret Weapons

  • 👂 A great ear for listening and a knack for finding solutions
  • 🤹‍♀️ Ability to juggle multiple tasks like a pro
  • 💖 Passion for helping others and brightening their day
  • 🎒 Your Arsenal

  • 🎓 High school diploma (bonus points if you've got a degree! 🏅)
  • 📑 At least 1 year of experience in insurance operations
  • 💻 Tech-savvy and confident navigating our web-based systems
  • 🧾 Detail-oriented with strong follow-through
  • 🍒 The Cherry on Top

  • 🏥 Experience in healthcare / insurance
  • 🧠 Background in social work, behavioral health, or similar fields
  • 🧩 A customer service ninja with amazing problem-solving skills
  • 🌟 Why DVS?

  • 💰 Competitive pay and amazing benefits
  • 🇺🇸 Veteran-owned, nationally recognized company
  • 📈 Real opportunities for growth and professional development
  • What are you waiting for?

    If you're ready for a mission that matters...

    Let's do this! 💥

    Start : TWO groups starting October 20th and November 3rd , 2025

    Training : 8 : 00 a.m. - 4 : 30 p.m. (8 weeks)

    Regular Schedule : 8 : 30 a.m. - 5 : 00 p.m., Monday, Tuesday, Thursday, & Friday; 11 : 30 a.m. - 8 : 00 p.m. on Wednesday

    All times are Eastern Standard

    A pre-employment drug screening and criminal background check are required prior to employment.

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    Customer Advocate • Statewide, SC, USA

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