Patient Scheduler II Belen Urgent Care

Overview

Presbyterian is seeking a Patient Scheduler II- Belen Urgent Care to provide exceptional patient experience for each patient case. Accuracy in scheduling is paramount in performance. Uses advanced visit types in a multi-disciplinary specialty. 100% validation prior authorizations / certifications / referrals are in place PRIOR to procedure. Perform non-clinical pre-surgery patient and family education and coordinate admission paperwork when applicable.

• This is a Part Time (.45 to .89) position - Exempt : No
• Job is based at Belen Urgent Care
• Work hours : 12 Hour Days

Ideal Candidate :

A minimum 12 months experience in a clinical setting

Qualifications

Academic Preparation :

High school or equivalent

Short-term training in Medical Terminology.

Experience :

A minimum 12 months experience in a clinical setting

Proficiency in prior authorization / certification / referral process

Must pass EPIC competency for Registration at completion of Epic Clerical Training class

Abilities :

Performs appointment scheduling for patient via the telephone or in person to include testing procedures and clinician appointments

Coordinates advanced scheduling guidelines to include surgeons resources proctors etc.

Requires strong organizational skills

Must be able to function under pressure while maintaining professionalism

Working knowledge of CPT and ICD-10 coding.

Responsibilities

Customer Service and Caring Practices :

Encounter Components :

Set patient expectations regarding Prior Authorization Referrals and out of pocket expenses.

Develop and maintain a positive relationship with OR personnel

Follow OR protocols for scheduling such as utilizing assigned block time

Schedule all pre-admit appointments and radiology. Track patient compliance by communication with patient on an on-going basis.

Financial Accountabilities :

Message Management :

Medical Record Components :

Patient Relations

Benefits

About Presbyterian Healthcare Services

Presbyterian offers a comprehensive benefits package to eligible employees including medical dental vision disability coverage life insurance and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges webinars and screenings - with opportunities to earn gift to earn gift cards and other incentives.

As a mission-driven organization Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers markets and local partnerships. Founded in 1908 Presbyterian is a locally owned not-for-profit healthcare system with nine hospitals a statewide health plan and a growing multi-specialty medical group. With nearly 14000 employees it is the largest private employer in the state serving over 580000 health plan members through Medicare Advantage Medicaid and Commercial plans.

AA / EOE / VET / DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to

USD $22.56 / Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors including but not limited to experience and training internal equity and other business and organizational needs.

Key Skills

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Employment Type : Part-Time

Experience : years

Vacancy : 1