Implementation & Solutions Success Manager

Company Description

4L Data Intelligence™ is dedicated to helping customers and partners in healthcare, insurance, and government sectors improve services and reduce costs through advanced data technologies. Utilizing Integr8 AI™ technology, we make actionable data accessible in real-time, automate inefficient processes, and prevent fraudulent payments. Our commitment is to enhance decision integrity and service delivery. For more information, visit 4LData.com.

Role Description

This is a full-time hybrid role for an Implementation Manager-Customer Success, located in San Ramon, CA, with some work from home flexibility. The Implementation Manager will be responsible for managing client implementations, ensuring client satisfaction, and working closely with cross-functional teams to deliver tailored solutions. Tasks include project planning, status reporting, client communication, and troubleshooting any issues during the implementation process.

Qualifications

• Experience in project management, client management, and customer success
• Strong analytical skills and the ability to work with data
• Technical proficiency in software applications and systems integration
• Excellent written and verbal communication skills
• Ability to work independently and collaborate with remote teams
• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Experience in healthcare, insurance, or government sectors is a plus