Senior Vendor Relationship Manager

Job Description

We are seeking a strategic and proactive Sr. Vendor Relationship Manager to oversee and optimize relationships with our most critical suppliers. This role will serve as the primary point of contact for high-impact vendors, ensuring contractual compliance, risk mitigation, and maximum value delivery. The ideal candidate will combine relationship management skills with strong business acumen and the ability to navigate complex issues while guiding both our internal clients and vendors toward resolutions.

Location : Onsite listed in Lafayette, LA; Memphis, TN; Charlotte, NC

Position Overview :

We are seeking a strategic and proactive Vendor Relationship Manager to oversee and optimize relationships with our most critical suppliers. This role will serve as the primary point of contact for high-impact vendors, ensuring contractual compliance, risk mitigation, and maximum value delivery. The ideal candidate will combine relationship management skills with strong business acumen and the ability to navigate complex issues while guiding both our internal clients and vendors toward resolutions.

Key Responsibilities :

• Act as the primary liaison between the company and critical vendors, ensuring effective communication, collaboration, and alignment with business objectives while driving strategic procurement decisions.
• Monitor vendor performance against contractual obligations, KPIs, and SLAs; implement improvement plans where needed.
• Engage and collaborate with our Sourcing and Contract Management teams during negotiation events to optimize value and mitigate risks, related to the Critical Vendors that are under the purview of this role.
• Proactively identify potential vendor risks (financial, operational, compliance) and develop contingency strategies.
• Partner with internal stakeholders (Procurement, Legal, Finance, Operations, IT, etc.) to ensure vendor solutions meet business needs.
• Maintain detailed vendor profiles, performance reports, and relationship histories.
• Lead quarterly and annual business reviews with key vendors.
• Ensure adherence to corporate policies, regulatory requirements, and industry best practices.
• Develop strategies to strengthen long-term vendor partnerships while driving cost efficiencies and innovation.

Qualifications :

Preferred Attributes :

About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .

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