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General Manager
General ManagerMy Place Hotel • Grand Forks, ND, US
General Manager

General Manager

My Place Hotel • Grand Forks, ND, US
6 hours ago
Job type
  • Full-time
Job description

General Manager

As the General Manager of My Place Hotel, you'll be at the helm of a small yet dynamic and complex business. This role is perfect for someone who enjoys wearing many hats and thrives in a hands-on environment. With a small team of employees, you'll have the unique opportunity to be involved in every aspect of hotel operations, from strategic planning to daily guest interactions. This is a role for a leader who takes pride in ensuring the hotel runs efficiently.

As the General Manager, you will have a broad range of responsibilities.

  • Lead the development and execution of strategies to drive the hotel's success and achieve long-term goals.
  • Oversee many aspects of HR, including hiring, training, scheduling, and managing a small team of diverse employees.
  • Ensure that all safety protocols are followed to protect guests, staff, and property.
  • Maintain high standards of quality across all areas of the hotel, ensuring that guests receive the best possible experience.
  • Oversee the maintenance and upkeep of the hotel, ensuring that everything is in working order and looking its best.
  • Build and maintain positive relationships with the local community to enhance the hotel's reputation and drive business.
  • Foster a strong connection to the My Place brand by consistently delivering top-notch service and amenities. Promoting My Place Hotels' loyalty program Stay Rewarded to employees, guests, and community members.
  • Manage the hotel's finances and cash handling, to ensure accuracy.
  • Assist in driving sales and marketing efforts to promote the property and increase occupancy.
  • Make informed decisions that impact the hotel's operations, staff, and guests.
  • Serve as the central point of communication, ensuring that all staff are informed, motivated, and working together seamlessly.
  • Stay informed about local competition and adjust strategies to keep the hotel ahead in the market.
  • Be ready to step in and perform any role within the hotel, including front desk, guest services, night audit, housekeeping, maintenance, shuttle driving, and delivering breakfast-in-bed.

To succeed as a General Manager, you'll need the ability to adapt to a wide range of tasks :

  • Proficiency in Microsoft Office and other basic computer applications.
  • Excellent written and verbal communication skills to effectively interact with staff, guests, and community members.
  • Strong multi-tasking and organizational skills to keep the hotel running smoothly.
  • A good grasp of engineering principles to oversee maintenance tasks.
  • A reliable, professional approach, with consistency and dedication.
  • A meticulous eye for detail to enforce brand standards.
  • Ability to drive a vehicle and travel by airplane. Ability to inspect all areas of the hotel premises. Capable of assisting guests in emergency situations. Willingness and ability to perform the duties of any hotel position.

    Valid driver's license Insurability for driving Bachelor's degree As the General Manager, you will supervise and lead all hotel staff. Occasional overnight travel will be required. Must be aware and conform to all safety requirements when in the facility, operating motor vehicles, or in the field performing duties for the company.

    Competitive Pay : $65,000.00- $80,000.00 PTO Health Insurance Direct Deposit Cross-Training Growth Potential

    This is a unique opportunity to take charge of a hotel with a hands-on approach, managing everything from the big picture to the small details. If you're excited about the idea of leading a team and playing an active role in every aspect of hotel management, we encourage you to apply. Apply today to Make My Place Your Place!

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    General Manager • Grand Forks, ND, US

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