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IT AnalystCreative Financial Staffing (CFS) • Kalamazoo, MI, US
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IT Analyst

IT Analyst

Creative Financial Staffing (CFS) • Kalamazoo, MI, US
9 days ago
Job type
  • Full-time
  • Permanent
Job description

Overview

Join to apply for the IT Analyst role at Creative Financial Staffing (CFS)

Job Details

  • Position : IT Analyst
  • Location : Kalamazoo, MI (Onsite)
  • Employment Type : Permanent, Full-Time
  • Salary : $65,000–$85,000
  • Benefits : Medical / Dental / Vision, Retirement Plan, PTO, etc.

Responsibilities

  • Analyze current IT infrastructure and recommend improvements.
  • Collaborate with vendors and use Power BI to deliver insights.
  • Serve as the onsite contact for hardware, software, and communications systems.
  • Manage relationships with software vendors and MSP.
  • Support integration of phone systems, file storage, and communication tools.
  • Assist in managing product roadmaps and system development plans.
  • Support cybersecurity initiatives and help identify and mitigate risks.
  • Partner with internal teams to implement tech-driven process improvements.
  • Travel occasionally to other sites.
  • Required Skills & Qualifications

  • Applicable education, technical training, or equivalent experience.
  • Experience analyzing IT infrastructure and supporting end-user technology.
  • Familiarity with vendor management and SLAs.
  • Proven experience in IT hardware setup, troubleshooting, and warranty coordination.
  • Strong troubleshooting skills with Windows OS, Microsoft 365 Admin Center, and common business applications.
  • IT asset management.
  • Network support including IP, DNS, DHCP, switches, firewall rules, and access points.
  • Strong collaboration and communication skills.
  • Ability to support technology adoption in operational environments.
  • Preferred / Bonus Skills

  • Experience with BI platforms or cloud-based data architecture.
  • Familiarity with phone system integration and communication tools.
  • Exposure to cybersecurity best practices.
  • Experience supporting technology in industrial settings.
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    It Analyst • Kalamazoo, MI, US

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