Sales Associate

Talbots Store Associate

Talbots is an omni-channel specialty retailer of women's clothing, shoes, and accessories. We are known for modern classic style that's both timeless and timely, fine quality craftsmanship, and gracious service. At Talbots, relationships are the key to our business. We hire individuals who bring new ideas to the table, understand smart risk-taking, and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

Growth opportunities, incentive opportunities, comprehensive benefits packages, generous discount, and other perks.

We value "WE CARE" : Winning as a team, encouraging creativity, innovation, and smart risk-taking, committed to building relationships, acting with integrity, respecting, honoring, and valuing diversity, and embracing community.

Who You Are : Demonstrate selling competence, styling expertise, and possess a love of fashion. Driven to create, build, and cultivate relationships. Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment. Demonstrates excellent verbal communication skills and a high level of integrity. Possess the technological competency to navigate a computer / iPad / handheld system. Have strong organizational skills and the ability to multi-task in a fast-paced, ever-changing environment. Able to work cooperatively in a diverse work environment. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. Have open availability of (15 to 20) hours per week. Flexible availability based on the needs of the business including evenings, weekends, and holidays.

What You'll Do : Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships. Take an active role in assisting the management team to build store business. Support all service enhancers to build strong relationships including active use of Concierge. Service multiple customers at a time, multi-task and / or handle projects simultaneously. Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion, etc. Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs. Maximize individual performance by participating in learning opportunities, accepting direction, coaching, and feedback. Achieve sales and service metrics in key measurable areas including clientelling / outreach, appointment setting, and Talbots Classic Awards. Complete projects as assigned including operational assignments : filling orders, replenishment, recovery, etc.