International Trip Review Analyst (NJUS)

International Trip Review Analyst (NJUS)

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The International Trip Review Analyst works from owner inquiry, booking, and through flight execution to identify and mitigate potential service issues. This is accomplished by recommending options that are customized to the Owner's preferences and context of flight. The International Trip Review Analyst collaborates with other NetJets teams and external partners to ensure all logistical arrangements, including international estimates, are confirmed on time and communicated effectively.

Tasks and Responsibilities

Complete thorough trip reviews of international flight reservations to evaluate any factor that may prevent the flight from meeting the Owner's service expectations. Provide mitigation options for all potential issues to prevent or minimize deviation from the planned flight schedule. Communicate options to Owner Services, Owners, and other operational teams to provide the best possible flight experience for the Owner. Identify and execute logistical arrangements that require advanced planning. Through a comprehensive understanding of the NetJets sales products, provide international estimates for Owner trip reservations or inquiries. Point of contact and subject matter expert for potential and current Owner inquiries and scenario reviews. Responsible for collaboration with all necessary flight center teams including Dispatch, Meteorology, Scheduling, Owner Services, Flight Operations, Flight Mission Delivery, Aircraft Industries, NetJets Europe operational teams, Executive Jet Management, and external vendors and partners.

Education

High School in Aviation or Business

Years of Experience

2-4 years of experience

Core Competencies

Adaptability, Collaboration, Curiosity, Service-Oriented, Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Bachelor's degree preferred Minimum 2 years' experience in international flight operations Solid experience and knowledge of international flight logistics and requirements Solid understanding of general aviation operations General understanding of aviation weather General understanding of business aircraft capabilities and limitations Working knowledge of FAR parts 91, 91K, and 135 Knowledge and understanding of international airspace rules and regulations Solid understanding of NetJets sales products Excellent problem-solving skills, anticipating potential issues, and handling uncertainty Strong written and verbal communication skills with the ability to deliver to diverse audiences Ability to adapt to fast-changing environments Strong ability to recognize and embrace the diversity of the employee and Owner groups Ability to work a flexible schedule to include all shifts; 1st, 2nd and 3rd shifts, as required

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVE WELL a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include :

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 66% of every dollar you contribute matched by NetJets
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support

Nearest Major Market : Columbus