Call Center AgentAlphabe Insight Inc • Houston, TX, United States
No longer accepting applications
Call Center Agent
Alphabe Insight Inc • Houston, TX, United States
30+ days ago
Job type
- Full-time
Job descriptionClear communication and strong listening skills. Ability to remain calm and professional under pressure. Comfortable using call systems, computers, and CRM platforms. Competitive salary within the range of $51,000 - $56,000. Opportunities for professional growth and internal advancement. Supportive and collaborative work environment. Skill-building through ongoing training and development programs. Full-time position with stable long-term career potential.
Company Description
About Us
At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
About the Role
The Call Center Agent handles inbound and outbound calls, assisting customers with questions, concerns, and account needs.
Key Responsibilities
- Answer incoming calls in a courteous and efficient manner.
- Provide support with troubleshooting, product information, and service requests.
- Document interactions and update customer records.
- Follow scripts, service guidelines, and escalation procedures.
- Meet call center performance goals and quality standards.
Qualifications
Additional Information
Benefits
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Call Center Agent • Houston, TX, United States
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