Bistro Dining Room Manager - Full Time

Dining Room Manager

The Dining Room Manager will be responsible for ensuring the delivery of a world class dining experience for guests at the Bistro Restaurant. They will also ensure that dining, bar, banquet and catering functions are executed successfully. Duties will include, but are not limited to : management of all dining and bar operations, as well as special events and functions; hiring, training, and scheduling; budgeting, purchasing, and inventory control function for dining; and working closely with leadership to align resources and needs. In addition, the Manager will lead performance management, coaching, and development for dining staff; support for area strategic planning and budgeting as needed; liaising with other estate departments on functions, events, and company-wide initiatives as needed; and general assistance and support for the department, leadership, and company.

Essential Job Duties

• Management of dining operations and staff for assigned location.
• Scheduling, hiring, and training; performance management, coaching and development for dining, bar, and event staff.
• Ordering, inventory and maintenance of supplies for department.
• Review guest critiques and any guest feedback and follow-up on areas of concern.
• Review all dining revenues and expenses for accuracy; manages function P&L.
• Create and enforce any needed procedures to ensure guest satisfaction and directives for the restaurant and department.
• Lead daily stand-up meetings, and facilitate staff communication.
• Monitor and guide staff to ensure expectations of guests are exceeded.
• Handle any guest service recovery needs.
• Assists and supports on annual budgeting and strategic planning.
• Forecast, monitor, and control personnel and bar budget (labor costs, beverage costs, supplies, equipment, etc.).
• Mentoring and support for interns and apprentices in hospitality management programs.

Qualifications

Additional Requirements

Physical Requirements