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Medical Receptionist
Medical ReceptionistUnitedHealth Group • Streetsboro, OH, US
Medical Receptionist

Medical Receptionist

UnitedHealth Group • Streetsboro, OH, US
1 day ago
Job type
  • Full-time
Job description

Medical Receptionist

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Hours (40 hours) : Shift will be 10-hour days

  • Mondays are 7 : 45am - 6 : 00pm EST
  • Wednesdays & Friday 7 : 15am - 5 : 00pm EST
  • Thursdays 7 : 45am - 5 : 45pm EST

Location : 9330 Market Square Drive, Suite 100, Streetsboro, OH

Primary Responsibilities :

  • Assist in opening and closing the clinic, locking and unlocking the doors and maintaining a clean environment
  • Welcome all patients / visitors by greeting them in a friendly demeanor, answer questions and direct them through the registration process
  • Answer telephone, complete daily patient callbacks, file, fax and scan documents
  • Collect all insurance information, verify patient demographics process payments
  • Check-in and Check-out processes
  • Verify insurance eligibility
  • Collect co-payments and outstanding balances, post payments received and provide receipts
  • Schedule appointments per scheduling guidelines
  • Monitor schedule for inconsistencies and make corrections as needed
  • Monitor all visitors
  • Various front office duties as directed
  • What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life&AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications :

  • High School Diploma / GED (or higher)
  • 1+ years of customer service, healthcare, and / or administrative experience
  • Preferred Qualifications :

  • 1+ years of experience working in a medical front office position performing duties such as scheduling appointments, checking patients in / out, insurance verification, collecting co-pays, and maintaining medical records
  • Intermediate level of computer proficiency including MS Word, Excel and Outlook be able to use multiple web applications
  • Knowledge of ECW software
  • Soft Skills :

  • Ability to work independently and maintain good judgment and accountability
  • Demonstrated ability to work well with health care providers
  • Strong organizational and time management skills
  • Ability to multi-task and prioritize tasks to meet all deadlines
  • Ability to work well under pressure in a fast-paced environment
  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

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    Medical Receptionist • Streetsboro, OH, US

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