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Operational Innovation Specialist, Contingent Workforce
Operational Innovation Specialist, Contingent WorkforceEastridge Workforce Solutions • San Francisco, CA, United States
Operational Innovation Specialist, Contingent Workforce

Operational Innovation Specialist, Contingent Workforce

Eastridge Workforce Solutions • San Francisco, CA, United States
13 hours ago
Job type
  • Temporary
Job description

Eastridge Workforce Solutions is committed to connecting skilled professionals with meaningful career opportunities. We are seeking an Operational Innovation Specialist, Contingent Workforce to support our client, a leading AI technology company.

Job Title : Operational Innovation Specialist, Contingent Workforce

Location : Remote, PST

Shift : Monday-Friday

Pay Ra nge : $80 - $80 / hour

Employment Type : Temporary (6-7 months)

Role Overview

This isn't about maintaining the status quo. You'll build tools and experiences that transform how our team, hiring managers, staffing partners, and contingent workers interact with workforce programs. You're equal parts builder and operator : someone who keeps things running while constantly finding ways to make them faster, smarter, and more automated. If you see a manual process, your instinct is to fix it. If you see a gap, you build something to fill it. You also know that building the tool is only half the job - driving adoption and bringing people along is what makes it stick.

What You'll Do

  • Build & Innovate (~50%)

Reimagine how program users - from internal teams to external partners - experience contingent workforce programs, and build the tools to make that experience seamless

  • Design and build unified workflows across Slack, Google Workspace, Zip, VNDLY, Workday, and other platforms that connect people, processes, and data
  • Create internal hubs, Google Sites, portals, forms, and processes that give managers, partners, and workers self-service access to what they need
  • Develop AI-powered automations using Claude and other tools to eliminate repetitive work and scale operations
  • Create enablement and learning content - quick-reference guides, visual walkthroughs, Canva one-pagers - that distill complex workforce processes into clear, retainable formats
  • Drive adoption of new tools and processes by communicating clearly, bringing stakeholders along, and making the new way easier than the old way
  • Identify opportunities to ship new tools and workflows; prototype, test, and iterate quickly
  • Workforce Program Knowledge (~25%)
  • Maintain a working understanding of contingent workforce compliance, worker classification, and vendor management fundamentals

  • Support SOW and PO lifecycle management, onboarding / offboarding processes, and vendor coordination
  • Ensure program processes are documented, consistent, and audit-ready
  • Operational Administration (~25%)
  • Manage day-to-day admin workflows including PO creation, reporting, and general coordination

  • Approach every administrative task with an automation-first mindset - if it can be streamlined, streamline it
  • Track and maintain operational data with accuracy and attention to detail
  • Provide day-to-day program and project support as needed
  • What We're Looking For

  • Systems thinker - you see how tools, people, and processes connect and you design with the whole picture in mind
  • Builder mentality - you ship things. You don't wait for perfect; you prototype, test, learn, and iterate
  • Experience with vibe coding or low-code / no-code development
  • Familiarity with workflow automation tools (Zapier, Make, Tines, or similar)
  • Hands-on experience with AI tools - Claude experience is a meaningful plus
  • ELI5 communicator - you can take a dense policy or process and turn it into something anyone can understand and remember
  • Baseline knowledge of contingent workforce programs, staffing operations, or HR / people operations
  • Comfort with ambiguity and a bias toward action - you figure things out and move forward
  • Solutions-oriented with a "what's next" mindset - always looking for the better way
  • What Blows Our Socks Off

  • Proficiency with Google Workspace (Sites, Forms, Sheets, AppSheet), Slack, Claude, Canva, Zip, VNDLY, and Workday
  • Experience in learning & development, enablement, or training design
  • Background in building internal knowledge bases, wikis, or resource hubs
  • Prior experience in a high-growth or tech environment
  • We build. We ship. We deliver. We iterate. Reinvention isn't something we imagine - it's something we create.
  • Benefits : Use this link bit.ly / 4cGUQSh to learn more about benefits available to Eastridge's temporary employees. From time to time Eastridge's clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.

    Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.

    Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

    #IPRO

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