VP, Network Services

Overview

Reporting to the Chief Information Officer, the Vice President of Network Services is a strategic executive responsible for the vision, design, implementation, and performance of the company\'s network infrastructure. This role ensures highly secure, reliable, and scalable connectivity that drives customer success, operational excellence, and sustainable business growth. As a key member of the leadership team, this executive balances innovation with operational rigor, leveraging automation and data-driven insights to optimize network performance while delivering measurable EBITDA impact. The VP partners across Engineering, Operations, Security, and Customer Experience functions while managing critical vendor and carrier relationships to deliver world-class network services. This leader exemplifies Flexential’s focus on its North Star principles focused on automation, value creation, and performance orientation—while building and inspiring high-performing teams that execute with precision and scale.

Key Responsibilities

• Strategic Network Vision & Scalable Architecture : Architect a future-ready network using a top-down, business-needs-first model. Develop and execute a comprehensive network strategy encompassing WAN, LAN, Wi-Fi, and multi-cloud environments, ensuring adaptability to future requirements and market trends.
• Lead the design and implementation of modern network architectures embracing software-defined principles (SD-WAN, SASE, CNAPP) for end-to-end security and cloud-native applications.
• Develop robust strategies for securing and segmenting IoT deployments with zero-trust principles and seamless connectivity across remote users, multi-cloud services, and connected devices.
• Leverage automation for architectural evolution by integrating IaC and network virtualization to build modular, scalable components with minimal friction and consistent deployment across locations.
• Drive continuous network optimization through capacity planning and analytics to address bottlenecks and guide architecture investments.
• Embed resilience and high availability in network design with redundancy, failover, and self-healing capabilities for high performance under load.
• Operations & Service Delivery : Establish and govern NOC strategy with automation-first principles for proactive monitoring and rapid, self-healing incident resolution.
• Champion automation across monitoring, configuration management, and provisioning workflows to minimize manual intervention and accelerate service deployment.
• Establish and track operational KPIs (e.g., MTTR, service availability / uptime, customer-perceived performance) that impact the customer experience.
• Security & Risk Management : Collaborate with CISO, Information Security, and Compliance to implement robust network security controls and regulatory compliance; design regular redundancy, failover, and disaster recovery strategies.
• Maintain a security-first mindset across all network design and operations.
• Strategic Vendor & Carrier Partnerships : Elevate vendor relationships to strategic partnerships with key carriers and cloud providers; negotiate outcome-based contracts and flexible SLAs to support growth, scalability, and risk management; define vendor segmentation and performance scorecards; evaluate and onboard emerging vendors; develop contingency and exit plans for critical services.
• Leadership & Organizational Development : Align network initiatives with enterprise strategy, inspire teams, optimize talent, foster innovation, and drive accountability with data-driven decision-making.

Required Qualifications

Preferred Qualifications

Physical Requirements

Compensation & Benefits

Base Pay Range : Annualized salary range offered for this position is estimated to be $200,000 - $235,000. The actual pay range depends on experience, location, and qualifications.

EEO Statement

Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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