RTMC IT Technician I

RTMC IT Technician I

IT Technician needed troubleshooting basic systems components in a high-level operations facility. This position is Full-Time, with the day being spent monitoring systems functionality, troubleshooting devices locally and remotely, application support, installation, and updates of new software, assisting users with IT related issues, as well as other day-to-day IT duties as assigned. The ideal candidate will be a detail oriented, an excellent communicator, work well in a team environment, and able to successfully interact with staff at all levels while working independently under minimal supervision. Key attributes of this individual will be flexibility, adaptability, and an eagerness to learn in various technical and creative environments. The ability to follow deadlines while delivering quality work is essential to this position. An individual with experience setting up and managing Networks is plus.

M-F; 40 hours a week; Typical hours will be between 8am-5pm. However, must have flexibility and be willing to work on-call if needed. The operations center is 24 / 7 / 365.

This Full-Time position is intended for an entry level individual with a technical background. The role may be perfect for students or recent graduates and is located in the USF area. We are seeking a candidate who is local to the Tampa Bay area, please.

DUTIES :

• Monitoring systems functionality
• Troubleshoot local and remote devices
• Software installation and updates
• Prepare and maintain technical reports
• Provide direct user support when possible

MINIMUM REQUIREMENTS :

QUALIFICATIONS :

Required experience :

At least 1 year of Entry Level knowledge of computers and troubleshooting experience.