Admin Assistant II
This position provides secretarial and administrative support for the Director of Measurement Services. On a daily basis you will interact with all levels of management, employees, and external parties. The desired candidate will be highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. This is an in-office work environment based out of our Downtown Dallas Office. You will be required to report to the office 5 days a week.
Key Roles & Responsibilities :
- Provides administrative support to Directors and additional Measurement management staff and provides backup support for Senior / Executive Administrative Assistants
- Processes invoices, expense reports, job orders, and travel and purchase card statements using various business applications
- Coordinate multiple job assignments including reports, presentations, newsletters, and special projects, using various PC software and business applications
- Utilizes available resources for optimum efficiency, sets priorities, and organizes work to ensure assignments are completed on time
- Maintains and applies working knowledge of Company and business unit policies, practices, and procedures
- Performs all essential aspects and functions of the job as well as any other specific job requirements
- Maintains calendar(s); coordinates meetings; and schedules conference rooms and equipment
- Processes invoices, maintains department files and records, distributes mail, and other tasks as assigned
- Generates correspondence such as letters and memos with general direction
- Gathers, compiles and summarizes information for various special projects and conducts special studies as required
- Coordinates travel arrangements, orders and stocks office supplies for several groups
- Initiates, compiles and prepares various weekly / monthly / quarterly reports timely and accurately
- Coordinates and organizes meetings and other department activities
- Documents minutes of meetings, capturing action items and individuals responsible for the action items and forwards to attendees
- Supports contact center by performing quality audits and supporting storm needs
- Manages the establishment, extensions and terminations of contact center agents
Skills :
Ability to communicate directly, specifically, and constructively, both verbally and in writingAbility to handle confidential and sensitive issuesExpertise in managing general office administrationKnowledge in Microsoft Word, Excel, PowerPoint, Access and OutlookCapacity to multitask supported with the ability to set priorities and execute judgementEducation and Experience :
Applicants with a high school diploma, GED, or equivalent is requiredApplicants with an associate or bachelor's degree are encouraged to applyApplicants with 5+ years' experience in administrative support functions are encouraged to applyMeasures of Success :
Requires minimal supervisionProduces desired results with speed and accuracy, minimal rework requiredGains the respect, confidence and trust of others, proactive team playerManages time and priorities effectivelyUtilizes available resources to achieve optimal efficiencyApplies working knowledge of Company and business unit policies and proceduresApplies knowledge of internal systems and softwareManages workload to achieve deadlinesDemonstrates an ability to pay attention to detail in creating letters, reports, proposals, and presentationsProvides consistency with team members in contact center quality reviewsAbility to learn new systems and tools as needed to perform work functionsBenefits :
Annual incentive programCompetitive health and welfare benefits (medical, dental, vision, life insurance)Ability to earn wellness incentives (up to $2,000 in 2025) and other wellbeing resources401k with dollar-for-dollar company match up to 6%401k match with student debt programCash balance pension planAdoption AssistanceMental health resourcesEmployee resource groupsTuition reimbursementCompetitive vacation, 10 company holidays and 2 personal holidaysPaid parental leaveSalary continuation for up to 6 months for approved employee illness or injuryOther perks such as commuter benefits, electric vehicle incentive program, appliance purchase planParticipation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement