Dental Patient Care Coordinator

Job Description

Job Description

Dental Office Receptionist

Drs Heringhaus General Dentistry – Mansfield, OH

Welcome to Heringhaus General Dentistry where we’re proud to serve the Mansfield, OH community with care that goes beyond the smile. Our practice is growing & we are proud to announce that we are adding another Doctor to our team! We’re thrilled to open the door for a new Patient Care Coordinator (Dental Office Receptionist) to join our team!

This role is all about people—you’ll help us care for more patients, support our doctor, and make sure every person who walks through our door feels truly cared for.

What We’re Looking For :

We need a strong, compassionate dental professional with a background in :

• Treatment Planning : presenting and making financial arrangements for comprehensive treatment plans with confidence
• Patient Scheduling : Develop and maintain a strong, efficient schedule that ensures patients receive exceptional care while keeping the team on track to consistently exceed performance goals.
• Collections & Accounts Receivables : Manage the full accounts receivable lifecycle, including billing, insurance claim submission, and overseeing the collection process to maintain healthy cash flow and financial stability.
• Patient-focused attitude with a passion for delivering outstanding patient care.

Key Responsibilities :

Ensure an exceptional patient and team experience

Support providers with treatment coordination, case acceptance, and scheduling

Maintain compliance with policies, protocols, and patient communication standards

Help grow the practice by building trust, relationships, and reputation in the community

Schedule appointments and coordinate treatment plans

Verify insurance coverage and benefits.

Assist in the preparation of patient forms and documentation.

You work hard; you deserve to be rewarded :

Competitive Salary based on you & your experiences!

401K

PTO & Paid Holidays

Access to health insurance

Stable & consistent full time schedule (Monday - Thursday 7 : 30a -5p & Every other Friday 7 : 30a -1p)

Growth opportunities to enhance your career!

Benefits :

Medical

Dental

Vision

401k

PTO

Bonuses

Compensation :

$18-$20 / hour