Holiday Inn & Suites Front Desk Associate

Job Description

Job Description

• ???? Front Desk Agent – Holiday Inn Express & Suites Scott, LA ????

Do you enjoy making others smile and creating memorable experiences?

At The Sunray Companies , our mission is to empower, support, train, and develop our people so that together we can enhance the lives of our guests and each other.

About the Role

As a Front Desk Agent , you're the first impression of our hotel - a warm welcome, a helpful smile, and a friendly resource for our guests. Your genuine hospitality sets the tone for a great stay. At Holiday Inn Express , we believe every team member is an ambassador who helps guests feel at home and discover what makes our area special.

What You'll Do

Welcome and assist guests with check-in and check-out

Provide information about hotel amenities, local attractions, and directions

Handle reservations, cancellations, and guest inquiries with accuracy and professionalism

Process payments and maintain accurate records

Assist with daily reports and administrative duties

Deliver exceptional service and resolve guest issues with care and confidence

What We're Looking For

Availability to work a flexible schedule, including weekends and holidays

Strong communication and computer skills

Professional appearance and a positive, team-oriented attitude

Ability to multitask and stay calm under pressure

Prior front desk or hospitality experience a plus, but not required

High School Diploma or equivalent

This position requires standing for extended periods, light lifting (up to 20 lbs), and occasional exposure to cleaning materials.

Why You'll Love It Here

Competitive pay (based on experience)

Health, Dental, and Vision Insurance

Additional voluntary insurance options

401(k) with company match

Paid vacation

Monthly performance bonus

At The Sunray Companies , we believe that when we invest in our people, great things happen - for our guests, our team, and our community.