Host or Hostess

Job Description

Job Description

Benefits :

401(k)

Employee discounts

Free food & snacks

Health insurance

Training & development

We are hiring!

Mystic Caf isn't your typical restaurant. We offer breakfast, lunch, and dinner throughout the week alongside quality espresso, fine wines, local art, and live music. Our customers enjoy the vintage dining atmosphere with our locally sourced and artisan meals. Mystics team members are excited to serve our customers, and many of our team members move up to become trainers, supervisors, and even managers.

We are currently looking for a Host or Hostess to join our team and be the first point of contact for our guests.

Host / Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure. You should also be available to work in shifts.

Ultimately you are responsible for ensuring we provide excellent customer service and a pleasant dining experience to each of our guests. If you think you can take on these responsibilities with enthusiasm, please read below to see if you qualify!

Responsibilities :

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce server's name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers queries
• Assist wait staff as needed

Requirements :

• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Demonstrable customer-service and multi-tasking skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Responsible, enthusiastic, reliable, and professional demeanor
• Willingness to be cross-trained
• Commitment to excellence in your job
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• Sunday availability

Compensation :

• $50 bonus (in company credit form) for employee referrals
• Discounted meals on shift
• $8.25 / hr + tips
• Good Grade Rewards
• Relaxed uniforms
• Thanksgiving and Christmas Day guaranteed off!
• Sunday evenings off!
• Extremely flexible work schedule

Enjoy the benefits of working for a successful company, with comprehensive training, benefits to qualifying employees including a monthly meal discount card to all Happy Day locations, medical and dental insurance, 401(k) with company match, and daycare reimbursement, and being a partner to the community.

About Us :

Mystic Caf is grounded in Lewiston, ID, history. Located in the 1926 Morgan Bros. Coffee Roasters building on Main Street, Mystic incorporates the original hardwood floors, beams, and bricks walls to create a distinctive and engaging dining atmosphere in our newly expanded space. We feature seating for up to 200 in four unique dining areas, with seasonal outdoor seating.

Mystic Caf offers a casual menu for breakfast, lunch, and dinner, and a formal menu for dinner, featuring seasonally crafted specials with high-quality and thoughtfully sourced ingredients. Mystic is also home to a large selection of local and fine wines, along with 10 microbrews on tap from our custom steampunk piping tap system. Join us in our revamped espresso area for a quality cup of coffee with friends or at one of our live music events like Jazz Night or Open Mic Night on the elevated stage. We additionally offer wi-fi projection capabilities for groups and host private parties. Mystic is now available to accept reservations.

When you want quality, think Mystic Caf. Learn more about us at themysticcafe.com.

Happy Day Restaurants corporation is a Lewiston, IDbased business founded in 1969 to bring the freshest products and most dynamic customer service experiences in the industry to our guests in the Inland Northwest. We operate 13 restaurants and a catering company in the LC Valley and on the Palouse and have won many regional and national awards for our businesses, including induction into the Idaho Hall of Fame in 2016.

HDR values our employees and offers a variety of opportunities, benefits, and services to help develop leadership qualities in each person. Community is our favorite word, and we give back frequently by supporting many local and regional non-profits and other community-based efforts.

We constantly strive to raise our standards and go the extra mile. If you want to be a part of this community of excellence, apply today! For more information about Happy Day, please visit happydayrestaurants.com.