Netsuite ConsultantResolution Technologies, Inc. • Atlanta, GA, United States

Netsuite Consultant

Resolution Technologies, Inc. • Atlanta, GA, United States

1 day ago

Job type

Permanent

Job description

Netsuite Consultant Key Responsibilities

The Consultant shall be responsible for the following services and deliverables :

A. System Configuration and Optimization

Review and adjust NetSuite configuration including chart of accounts, GL segments, workflows, approval hierarchies, and custom records
Implement approved enhancements and manage configuration changes to reduce reliance on legacy scripts
Ensure configurations are audit-aligned and support multi-entity operations
Deliverables : Configuration Change Log (maintained biweekly)
NetSuite Optimization Plan (initial recommendations by Month 1)
Updated process configurations and workflow documentation

B. Issue Resolution and Break / Fix Support

Provide Tier 2 / Tier 3 support for finance system issues (e.g., failed postings, JE reversals, RevShare misrouting)

Troubleshoot integration and script failures, working in coordination with IT, vendors, and managed services partners

Identify root causes for recurring issues and recommend permanent solutions

Deliverables : Monthly Issue Resolution Report

Root Cause Analysis Reports for major incidents

Bug Fix and Patch Logs

C. User Management and Access Governance

Maintain role-based access controls aligned with security and audit policies

Coordinate user provisioning and deprovisioning in partnership with Omada, HCM, and IT Security

Audit and clean up admin-created roles and permissions

Deliverables : Monthly Access Audit Report

Role Design Matrix and Documentation

Provisioning Checklist and Termination Workflow

D. Environment and Release Management

Oversee sandbox refreshes, cloning, and configuration migration

Manage deployment of tested enhancements and scripts between environments

Coordinate with third-party vendors during upgrade cycles or break / fix escalations

Deliverables :

Sandbox Refresh Plan and Validation Checklist

Release Schedule Tracker

Deployment Notes and Post-Release Validation Logs

E. Reporting and Audit Support

Maintain key system and configuration documentation for auditors

Support the development of audit-ready system-generated reports (e.g., approval logs, JE tracking)

Respond to audit and SOX-related system queries

Deliverables :

ERP Audit Support Packet

Change Management Audit Trail Logs

Custom Reports Repository

F. Cross-Functional Collaboration

Participate in weekly meetings with Finance Ops, Audit, and Project Management teams

Provide NetSuite insight during system design sessions and vendor discussions

Align efforts with HighRadius, Coupa, and Snowflake system integration tracks

Deliverables :

Weekly System Status Updates

Integration Change Coordination Logs

Configuration Alignment Reports (e.g., Coupa / NetSuite, HCM / NetSuite)

C. SCHEDULE

The Services shall be performed in accordance with the following schedule : Mon- Fri, 8-5

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Netsuite Consultant • Atlanta, GA, United States

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