Program Aide Community Care Network Program

THE NEIGHBORHOOD SELF HELP BY OLDER PERSONS PROJECT INC.

975 KELLY STREET SUITE 401 BRONX NEW YORK 10459-3477

Tel : Fax : Email :

Job Title : Program Aide

Supervisor : Program Director

Job Status : Full Time / 35 hrs. per week

Job Location : Community Care Network Program - Main Office

Salary Range : $40000 - $43000 - Non-Exempt

Neighborhood Self Help by Older Persons Projects (SHOPP) is a dynamic and innovative non-profit organization that supports older adults caregivers and individuals with disabilities. SHOPP offers 12 essential programs including CCNP (Community Care Network Program) 4 Older Adult Centers (Casa Boricua Leon Soundview and Guess) NORC (Naturally Occurring Retirement Communities) Pop Up Café Case Management with Friendly Visiting Elder Justice Caregiver Support Program and NY Connects. SHOPPs mission is to enhance the strength and resilience of individuals regardless of age or ability through innovative programs and support services

The Program Aide is responsible for providing clerical and program support to the Community Care

Network Program. Duties include handling telephones reception area supervision heavy filing typing

letters and preparing reports managing supplies inventory and equipment providing Information and

Referral (I&R) data entry in DFTA database system and assisting with program activities. The Program

Aide reports directly to the Program Director. The position requires a High School Diploma or equivalent

computer literacy in Microsoft Office application and database systems. Excellent people skills knowledge

of community resources for Information and Referral. Spanish language fluency preferred.

The Program Aide is specifically responsible for the following tasks :

Clerical :

Screen calls.

Triage Intake calls.

Track program services and prepare reports.

Assist with coordinating activities of volunteers.

Maintain various databases mailing lists and monthly agency program levels of services report.

Maintain inventory of office supplies. This includes : completing approved purchased orders

placing orders receiving and checking purchase items upon delivery and storing supplies

which vary in weight up to 20 lbs and may require reaching overhead and utilizing a step

stool.

Perform heavy filing tasks daily including pulling and refiling client case records in up to 5

drawer filing cabinet.

Maintain agency equipment (computers copiers fax etc.) inventory troubleshoot problems and

arrange for service and maintenance on timely basis as needed.

Restocking office supplies including office printers with reams of copy paper.

Assist in member / participant / client registration and enrollment.

When necessary provide Telephone Reassurance and Case Assistance as assigned by

supervisor.

Provide Information and Referral.

Other Duties :

Supervise reception area and reception staff volunteers.

Participate in SHOPP staff training programs staff meetings community meetings and other

meetings as assigned.

Assist in resolving any administrative problems.

Be available and willing to perform other tasks as assigned by supervisor.

Background Check Notice :

All offers of employment are contingent upon the successful completion of a background check.

SHOPP is an equal-opportunity employer that fosters a diverse inclusive and Benefits : Commuter BenefitsDental Insurance Employee Discount Flexible Spending Account Health Insurance Life Insurance Paid Time Off403(b) Retirement PlanVision insurance.

How to Apply :

Please send your resume to Chief Program Officer Diana Delgado at .

Equal Opportunity Employer :

SHOPP is an equal opportunity employer and encourages applications from all qualified individuals regardless of age race gender sexual orientation disability or any other protected status.

Required Experience :

Senior IC

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 40000 - 43000