Wheelchair Dispatcher - RIC Airport

Wheelchair Dispatcher - RIC Airport

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

Perks of the job : 401(k), 401(k) matching, dental insurance, health insurance, life insurance, vision insurance, paid time off, growth potential. Part-time benefits could vary. Why work for PrimeFlight? We are committed to being a leading provider of commercial services within the aviation industry. Our teams focus on maintaining a positive working environment and treating all team members with respect. With more than 200 locations across the world, we offer opportunities for career progression. Enjoy a competitive pay scale. About us : We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!

Become a Wheelchair Dispatcher!

The Wheelchair Dispatcher is responsible for coordinating and managing the efficient deployment of wheelchair services throughout the airport. This role involves scheduling and dispatching wheelchair attendants to assist passengers with mobility challenges, ensuring timely and effective service. You will monitor flight schedules, passenger needs, and attendant availability to optimize resource distribution and response times. Additionally, the position requires maintaining clear communication with airport staff, attendants, and passengers to facilitate a smooth and supportive experience for those requiring assistance.

What it's like to work as a Wheelchair Dispatcher :

• Coordinate the dispatch of wheelchair services throughout the airport terminals
• Respond promptly to requests for wheelchair assistance from airline personnel and passengers
• Manage the scheduling and routing of wheelchair attendants to maximize efficiency
• Track the availability and location of wheelchairs and mobility equipment
• Maintain clear communication with airport staff, including gate agents and customer service representatives
• Provide training and guidance to wheelchair attendants on proper handling and safety protocols
• Handle passenger inquiries and concerns related to wheelchair services
• Maintain records and logs of wheelchair dispatches and assistance provided
• Collaborate with airport security and medical teams in case of emergencies
• Oversee the maintenance and readiness of wheelchair equipment
• Liaise with airline and airport personnel to streamline wheelchair service operations
• Prepare reports on service metrics, challenges, and improvements for management review
• May be assigned other duties as required

Qualifications :

Physical activity / working conditions may include :

Airlines are 24 / 7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state / province, and local laws.