Vendor Management Analyst II - Collections Litigation

Vendor Management Analyst

Elevate your career with us as a Vendor Management Analyst, where your efforts will shape the future of Chase Card Recovery. Join a dynamic team that values integrity, respect, and innovation, offering you opportunities for growth and development.

Job Summary : As a Vendor Management Analyst within our Chase Card Recovery team, you will play a crucial role in managing vendor relationships and ensuring operational excellence. You will collaborate with internal and external partners to drive strategic changes and improve performance metrics. Your work will directly impact our customer experience and risk management outcomes.

In this role, you will design and implement tools and procedures to track and measure key performance indicators. You will also conduct on-site reviews of law firms and provide meaningful feedback to stakeholders. Your contributions will help us maintain a strong control environment and achieve our business goals.

Job Responsibilities :

• Monitor day-to-day business results for assigned vendors.
• Demonstrate exceptional judgment and communication skills.
• Lead compliance-related audit activities.
• Manage projects to meet critical deadlines.
• Own the vendor communication process.
• Consult with business partners to establish clear requirements.
• Identify emerging trends and propose solutions.
• Establish and maintain partnerships with external groups.
• Travel for on-site reviews approximately 10%-20% of the time.

Required Qualifications, Capabilities, and Skills :

Preferred Qualifications, Capabilities, and Skills :

Required or Additional Information :