Internet Sales Manager / BDC Manager

Job Description

Job Description

Internet Sales Manager / Business Development Center (BDC) Manager

Locations : Lexus of Nashville & Lexus of Cool Springs

Are you a dynamic leader with a passion for delivering exceptional customer experiences in the digital space? Lexus of Nashville and Lexus of Cool Springs are seeking a highly motivated and professional Internet Sales Manager / BDC Manager to lead our growing team.

This is your opportunity to guide and inspire a high-performing sales department at two of Middle Tennessee's premier luxury automotive dealerships. We're looking for someone who thrives on challenge, brings a positive mindset, and knows how to convert opportunity into results - all while upholding the Lexus standard of excellence.

What You'll Do

Manage and respond to all incoming internet leads with urgency and professionalism

Build strong relationships with online customers through consistent, effective communication

Provide transparent quotes on pricing, interest rates, and inventory availability

Guide customers through digital and in-person presentations of vehicle inventory

Receive and process online and manual credit applications

Maintain top-tier performance in CSI , average gross , and monthly units sold

Support and train BDC representatives and internet sales team members

What We're Looking For

Minimum 3 years of Automotive Sales Management experience

Proven success in desking deals, customer engagement, and team leadership

Strong understanding of CRM systems, internet lead handling, and digital sales strategies

A confident communicator with strong verbal and written skills

High level of organization, initiative, and follow-through

Ability to coach, motivate, and lead a high-output sales team

Authorized to work in the United States

Ideal Traits

Self-motivated with a proactive attitude

Enthusiastic and optimistic leader who leads by example

Driven to exceed goals and elevate the customer experience

Comfortable in a performance-based environment

Why Join Lexus of Nashville & Cool Springs?

Work with two of the most respected luxury dealerships in Tennessee

Competitive compensation and performance incentives

Full benefits package including health, dental, vacation time, IRA matching, and more

Supportive leadership and a collaborative work environment

Closed every Sunday and all major holidays - we value work-life balance

Your next leadership role in luxury automotive starts here. If you're ready to take ownership of your career and lead a motivated team toward growth and success, we invite you to apply today.

All applicants must be at least 19 years old, and able to pass pre-employment testing which includes background checks, MVR, drug test, and valid driver's license for at least 3 years.

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