Healthcare Operations Manager Contract

North America Healthcare Operations Manager, Contract Hub

We are seeking a hands-on, execution-focused Healthcare Operations Manager to join our North America Health Solutions Operations team. This hybrid role is based in Bannockburn, IL, with flexibility for virtual candidates located in the Midwest. This position is central to building and executing a new end-to-end contract lifecycle process that directly supports our client-facing consulting teams and Account Executives. Unlike traditional management roles, this position requires direct involvement in operational execution-from drafting contracts to building reports in Power BI and developing advanced Excel models.

What the day will look like :

• Contract Execution & Technical Operations
• Draft, revise, and execute client contracts-ensuring accuracy, compliance, and alignment with business goals.
• Build and maintain sophisticated Excel models (e.g., nested PivotTables, dynamic dashboards) to support contract analysis and reporting.
• Develop and manage Power BI dashboards to track contract lifecycle metrics and operational KPIs.
• Project Management & Cross-Functional Collaboration
• Lead contract lifecycle initiatives from planning through execution.
• Collaborate with legal, procurement, finance, and data privacy teams to resolve contract-related issues and ensure timely approvals.
• Compliance & Risk Management
• Maintain a robust contract tracking system and ensure adherence to legal and regulatory standards.
• Conduct audits and proactively identify and mitigate risks.
• Process Optimization
• Continuously improve workflows using automation, analytics, and best practices to reduce cycle times and enhance efficiency.
• Knowledge Sharing & Team Enablement
• Train and support offshore and onshore team members on contract execution processes and tools.
• Ensure every team member contributes to execution-not just oversight.

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.