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Sr Manager, Commercial Engine Sales Operations (Onsite)

Sr Manager, Commercial Engine Sales Operations (Onsite)

RaytheonEast Hartford, CT, US
1 day ago
Job type
  • Full-time
Job description

Inside Sales & Campaign Support

Support Sales Directors and Regional Sales VP for assigned China region by being an integral part of the team that focuses on executing NEB & Aftermarket deals.

What You Will Do :

  • Work closely with the Commercial Engines Sales team on customer campaigns
  • Develop & maintain standard work and guidelines to support the sales campaign process
  • Includes maintaining CRM / Microsoft Dynamics Sales entity user guides and supporting user requests for new functionality
  • Managing approvals meetings and scheduling
  • Change communication and best practice sharing
  • Completing Airframer Operations tasks such as GTF Customer Aircraft Demand & Intel reporting
  • Completing sales reporting tasks and facilitating Campaign / Customer Focus Team Best Practice Sharing
  • Includes regional campaign prioritization and current status reporting for campaigns.
  • Facilitating After Action Reviews to incorporate Lessons Learned into the Sales Process.

Additional responsibilities may also include :

  • Manage and lead thrust upgrade requests from customer request through financial approval and documentation to the customer
  • Facilitate customer visits (visitor registration forms, assemble decks from various groups)
  • Work with customers to understand their needs (setup product overview meetings, manage PW product offerings like EWR or Freedom, NDAs, etc.)
  • Contribute to campaign strategy projects & initiatives
  • Serve as the Sales Business Lead for Microsoft Dynamics / CRM. Responsibilities include : authoring standard work, conducting trainings and partnering with DT on improvement initiatives / system enhancements.
  • Primary point of contact to lead General Terms Agreement (GTA) Aftermarket invoice approval auditing and processing

    • Qualifications You Must Have :

  • Bachelor's Degree and 10 years of experience to include influential leadership, process facilitation, analytical problem solving and use of digital tools in support of CRM

    • Qualifications We Prefer :

  • Advanced Degree and 7 years of experience as defined above
  • Experience communicating with and delivering presentations to all levels of leadership
  • Experience leading continuous improvement initiatives
  • Customer relationship management skills
  • Fluent in Mandarin Chinese
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    Operation Manager • East Hartford, CT, US