Security Officer

Security Officer

Job Category: Security

Full-Time

On-site

Rate: $25.10 USD per hour

Muckleshoot Casino Resort

2402 Auburn Way S

Auburn, WA 98002, USA

Description

What's in it for you:

• Competitive salary at $25.10/hr. with discretionary performance bonuses 2x a year!
• Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
• Complimentary meals and covered team member parking.
• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
• Company-paid gaming licenses (Class A & Class B)
• Variety of additional voluntary benefits and retirement plans.

What you'll do:

• Exemplify Muckleshoot Casino Resort's values and set a great example by always demonstrating excellent guest service and professionalism.
• Practice support and promote the Security Department's mission statement.
• Document and prepare accurate and complete written records and reports in response to incidents, procedure violations, or criminal activities as responded to, observed, and/or witnessed.
• Interact with guests, vendors, suppliers, and team members to maintain a safe and friendly environment.
• Assist guests, team members, and visitors within the guidelines set by the department.
• Safeguard property assets.
• Ensure proper handling of confidential information, reports, incidents, and materials.
• Monitor team members' vehicles as well as ensuring they park in the properly designated areas.
• Issue parking violation notices to team members who have violated the parking policy.
• Operate company vehicle.
• May serve as training officer to new security staff, while maintaining and exhibiting excellent guest service
• Required to complete various training programs, such as CPR, first aid, defensive tactics, etc., after hire.
• Monitor and report on the condition of each security vehicle and equipment.
• May testify in court as needed regarding Muckleshoot Casino Resort-related incidents.
• Creates, maintains, and facilitates a positive and safe work environment; promotes positive team member relations and reports issues to the appropriate personnel.
• Maintain professionalism and composure during high-pressure situations, utilizing de-escalation techniques and sound judgment to manage conflicts effectively.
• Performs other duties as assigned.

What you'll bring:

• Hold and maintain a valid WA State driver's License with no restrictions.
• Ability to obtain a Class IIIA gaming license.
• Six (6) months' Professional Security Experience required with the following guidelines:
• Formal security or law enforcement training, schooling, or certification preferred.
• Previous security, military, or civilian police officer training and/or experience preferred.
• Served in a guest-facing security role with responsibilities including guest interaction, safety enforcement, and incident response in a diverse, fast-paced environment.
• Authored clear, detailed incident reports to ensure accurate documentation and compliance with organizational standards.

How you'll be successful:

• Collaborate closely with team members to uphold safety protocols and deliver consistent service in high-traffic, dynamic settings.
• Knowledge of the use of handcuffs, flashlights, and PPE.
• Knowledge of health & safety standards, and safety regulations as required.
• Proficient in basic computer skills, relevant software applications, and standard office equipment.
• Skilled in critical thinking, awareness, and problem-solving skills in every aspect of duties.
• Ability to learn, comprehend, and follow detailed security procedures and instructions.
• Ability to document incidents and write reports in an accurate and legible manner.
• Ability to work with and maintain confidential information.
• Ability to communicate clearly and effectively, both verbally and in writing. Read, write, and speak English fluently.
• Ability to be assertive, confident, and have a professional attitude when interacting with guests and team members.
• Ability to enforce rules and regulations with diplomacy and tact.
• Ability to maintain composure during stressful situations.
• Ability to walk and stand for prolonged periods of time.
• Ability to occasionally lift seventy-five (75) pounds to one hundred (100) pounds.