Service Writer Job at SUNSHINE QUALITY SOLUTIONS, LLC in New Iberia
MediabistroNew Iberia, LA, United States4 hours ago
Job type
- Full-time
Job descriptionMedical, Dental, Vision, and Life Insurance (including AD&D) 401(k) with employer match Company-paid Short-Term Disability Company-funded Health Savings Account Paid Time Off : Vacation, Sick Leave, Company Holidays, Bereavement, Jury Duty Incentive pay Membership in Deere Employees Credit Union Access to John Deere University training Opportunities for career growth in a supportive team environment High school diploma or equivalent Basic knowledge of accounting practices Familiarity with office procedures and recordkeeping General understanding of mechanical / technical terms preferred Proficient in Microsoft Office and internet-based applications Strong attention to detail and organizational skills Ability to sit for extended periods while working at a desk or computer. Occasional lifting of up to 25 pounds (e.g., files, office supplies, or equipment). Ability to use a computer, phone, and other office equipment for extended periods. Occasional bending, reaching, or walking around the office Ability to maintain focus and attention to detail in a fast-paced office environment.
Job Details
Job Location
Region 2 - New Iberia, Franklin, Abbeville - Louisiana
Position Type
Full Time Hourly- Non Exempt
Education Level
High School Diploma / GED
Travel Percentage
Zero - 5%
Job Category
Admin - Clerical
Description
Company Overview :
Sunshine Quality Solutions is a leader in the Agricultural and Turf Care industry, operating 17 locations across southern Louisiana and southern Mississippi. With over 85 years of experience, we are committed to delivering exceptional service and fostering career growth in a supportive team environment.
Description :
Sunshine Quality Solutions is hiring a Service Writer to support our service team with accurate reporting, customer communication, and warranty coordination. This role manages service records, supplies, and equipment logistics while maintaining up-to-date customer profiles. Ideal candidates are detail-oriented, organized, and customer-focused. Join a dynamic team where your contributions help drive operational excellence and customer satisfaction.
Responsibilities :
- Respond to internal and external customer inquiries
- Open and manage work orders through invoicing
- Coordinate equipment transportation and maintain records
- Keep service library current with manuals, bulletins, and media
- Maintain department files and customer profiles
- Manage accessories and supplies, including reorders
- Collaborate on warranty claim follow-ups with the centralized processor
Company Benefits :
Sunshine provides a comprehensive benefits package to full-time employees, featuring flexible work hours and family-friendly benefits :
Qualifications :
Physical Requirements :
At Sunshine Quality Solutions, we are committed to creating an inclusive and supportive workplace. We invite you to apply and join our team-your unique skills and experiences are valued here!
Qualifications
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Service Writer • New Iberia, LA, United States
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