Agriculture Field Service Lead - Colfax, Wa.

Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us!

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

"We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you."

Role Overview :

The Field Service Lead is a seasoned professional responsible for overseeing daily field operations and ensuring all equipment is properly maintained, calibrated, and ready for use. This role blends hands-on technical expertise with strong leadership and people management skills-training and mentoring technicians, coordinating schedules, and fostering collaboration with customers and sales teams. You will provide safe, efficient, and high-quality service while leading a team to keep operations running smoothly and deliver exceptional customer experiences.

A Sample of What You'll Do in this Role :

Lead and manage all aspects of field service support, ensuring team alignment and operational excellence.

Take out, set up, and calibrate equipment for growers in the field.

Oversee daily maintenance of all applications and support equipment at the branch facility, including trucks, tractors, implements, and other assigned equipment.

Move and set up tanks as needed.

Attend product training sessions and meetings when necessary.

Ensure correct materials and proper use of safety gear at all times.

Resolve disputes by collaborating with salespeople and internal teams.

Mentor and develop junior field service technicians , providing guidance on equipment setup, calibration, and maintenance best practices.

Coordinate with branch management to prioritize service calls, equipment setups, and field operations based on customer needs and business goals.

Serve as a primary point of contact for field operations, communicating effectively with internal teams, customers, and sales staff to align expectations and deliver outstanding service.

Assist with planning and scheduling maintenance routines and equipment usage to maximize productivity and uptime.

Identify and implement process improvements within field service operations to enhance efficiency and customer satisfaction.

What You Bring to the Role :

Minimum of 5 years of experience in field service operations or a related technical role.

Proven ability to lead teams and manage people effectively , fostering a positive and productive work environment.

High School Diploma or equivalent.

Forklift Driver and Driving Certification (offered on the job).

Valid driver's license with Class A CDL or willingness to obtain one.

Strong mechanical skills and understanding of fabrication techniques.

Ability to operate material handling equipment, including forklift, order picker, pallet jack, and other equipment as required.

Physical ability to repetitively bend and lift boxes and bags up to 80 lbs.

Willingness to work overtime during busy seasons.

Knowledge and / or experience with agricultural operations (preferred).

Demonstrated ability to take ownership of service operations , ensuring timely completion of tasks and proactively resolving issues to minimize downtime.

What Makes You a Great Fit :

You have a high level of integrity and maintain a professional appearance and positive attitude.

You're punctual, prepared, and adaptable to a variety of job duties.

You possess excellent interpersonal and communication skills , building strong relationships with customers and team members.

You lead by example in safety, professionalism, and quality of work, setting the standard for others.

You inspire and motivate your team, creating a culture of collaboration and continuous improvement.

Compensation and Benefits :

The base compensation for this position ranges from $27.40 to $36.58 per hour. Please note that wages may vary depending on skills and experience.

This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Follow this link for more information regarding Wilbur-Ellis employee benefits : https : / / mywebenefits.com /

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Our Commitment to Diversity & Inclusion :

Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.

Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.

Wilbur-Ellis invests in the industry's best workforce

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

Follow our career social media accounts!

Instagram : IG

• TikTok : TikTok
• Facebook : FB
• LinkedIn : LinkedIn