Medical Assistant Lead

Posting Date

11 / 10 / 25

Application Deadline

11 / 14 / 25

Pay Range

Anticipated Hiring Range : $19.00 - $23.75 hourly

Full Pay Range : $19.00 - $28.50 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Public Health

About the Position

The Medical Assistant Lead supports Clinicians in the Community Records and Health Division by providing healthcare services, such as preparing patient rooms, performing health screenings, obtaining medical history, taking vital signs, and performing venipuncture to prepare the patients for evaluation by the Clinician to help prevent the spread of communicable diseases. This position will also support the Clinic Supervisor, managing the flow of the clinic and the work of the clinic staff, so that patients are provided with high-quality health care and exceptional service.

About Us

Come work for Maricopa County Department of Public Health, the 3rd largest health jurisdiction in the U.S.! MCDPH's mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on impact and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all.

Proud To Offer

Work with a greater purpose

Tuition reimbursement

Exceptional work-life balance

Opportunities for growth and development within Maricopa County

Low-cost, high-value healthcare for you and your qualifying dependents

Child care benefits, including access to our on-site center Maricopa County Kids Club , dedicated to serving Maricopa County families exclusively

Paid vacation, sick time, and parental leave

Extensive wellness program, including healthcare premium discounts

Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1

Learn more at Work With Us | Maricopa County, AZ

We Require

Two years of experience working in the medical field as a Medical Assistant, including experience with electronic medical records, venipuncture, and administering vaccines and injections

Certificate of Completion as a Medical Assistant from an accredited Health Care Training Program

High school diploma or GED

We Also Value

Lead or supervisory experience

Experience working with state regulatory and licensing requirements for an outpatient treatment center

Experience in diagnosing and treating STIs or other communicable infections

Experience developing and implementing workflow processes in a medical setting

Experience performing quality assurance activities in a medical setting

Bilingual skills in English / Spanish

Job Contributions

Prepares patients for their appointments by accompanying them to the examining room and facilitates the patient flow through the practice of anticipating patient and provider needs

Ensures exam rooms are clean, stocked, and appropriately set up each day prior to rooming patients

Performs routine medical tasks of drawing blood, administering injections, and preparing patients for examinations and treatment

Assists the provider with examinations of patients and administering / ordering diagnostic tests, procedures, and treatment

Provides patient care as directed by the provider and as allowed by license, certification, or registration

Documents patient care using electronic or other medical records systems and computer applications in accordance with regulatory requirements, quality initiatives, policies, and procedures

Assists in patient education by providing informational handouts, an after-visit summary, and / or a treatment plan summary as instructed by the Clinician

Receives and records lab test results via telephone or computer and ensures that those results and related reports are in the patient's medical record at the time of the patient's visit

Assists in supervising the daily operations of a Public Health Clinic, monitors workflow processes, and provides direction to staff to ensure the clinic is operating smoothly and patients are being seen in a timely manner, in coordination with or in the absence of the Clinic Supervisor

Opens and closes the clinic in accordance with established protocols, including performing daily cash reconciliation, preparing deposits, and ensuring secure handling of all financial transactions

As a delegate of the supervisor, troubleshoots and corrects problems, resolves conflicts, customer concerns, and complaints escalated by staff or medical providers

Support and execute quality control and assurance activities in coordination with the Clinic Supervisor, propose and initiate changes to improve quality patient care and cost effectiveness

Ensure adequate supplies and pharmaceuticals are available and ordered as needed, and that items are stored and maintained properly

Working Conditions

Work is performed in a clinical setting and is not substantially exposed to adverse environmental conditions, but may be required to work at various locations

Travel may be required to attend conferences, training, and possibly varying work locations as assigned by the Administrative Supervisor, Program Supervisor, Division Administrator, or Medical Director, subject to County policies regarding the use of County vehicles or private vehicles on County business

Must be able to participate in emergency response training as scheduled and be available to respond as directed in the event of a public health emergency

Ability to exert up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly, and requires walking / standing to a significant degree

Must secure and maintain an Arizona Department of Public Safety Level 1 Fingerprint Clearance Card and complete a background check

Valid Arizona driver's license and reliable transportation are required upon hire

Within one month of hire, all employees will be required to provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health; required immunizations include MMR (measles, mumps, rubella), Tdap (whooping cough and diphtheria), Varicella (chickenpox), and annual Influenza; some positions require a Hepatitis B vaccine and / or a Tuberculosis test

Selection Procedure

Only the most qualified candidates will be considered

Consideration will only be given to candidates who submit online applications

Candidates will be contacted primarily through email and their Workday online application profile

Must pass a pre-employment background and / or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!