Service and Engagement Team Leader

Target Service And Engagement Team Leader

The pay range per hour is $23.25 - $39.50. Pay is based on several factors including labor markets, education, work experience, and certifications. Target offers comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more. Other benefits include 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation.

All about Target means helping all families discover the joy of everyday life through our values and culture.

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage, and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up, and drive up while ensuring exceptional quality.

The role of a Service and Engagement Team Leader can provide you with the skills and experience of :

• Guest service fundamentals, experience building a guest first team culture, and driving loyalty programs.
• Guest engagement; problem solving and resolution.
• Retail business fundamentals including : department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies.
• Planning department(s) daily / weekly workload to support business priorities and deliver service and sales goals.
• Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating, and retaining talent.

As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities :

This may be the right job for you if :

The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go :

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect :

Benefits Eligibility

Please paste this URL into your preferred browser to learn about benefits eligibility for this role : https : / / tgt.biz / BenefitsForYou_C

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.