Guest Experience & Fleet Operations Coordinator- Santa Rosa Beach, FL

Location :

• Santa Rosa Beach, FL Type : Full-Time, On-Site Pay : $60,000 About SKYE Golf Cart Rentals At SKYE Golf Cart Rentals , we deliver more than transportation — we deliver an experience.
• Our premium fleet of low-speed vehicles (LSVs) is known for style, comfort, and convenience across Florida’s most beautiful coastal destinations.
• We’re looking for a hospitality-driven professional who will be the face of the SKYE brand in Santa Rosa Beach.
• You’ll combine the polish of a luxury hotel concierge with the hands-on reliability of an operations pro — ensuring every rental feels effortless, even when most guest interactions are virtual.
• What You’ll Do ⭐ Deliver an Exceptional Guest Experience Represent the SKYE brand with professionalism, enthusiasm, and genuine hospitality — primarily through phone, text, and email.
• Coordinate and oversee all golf cart deliveries and pickups.
• Personally deliver and pick up carts when time allows, providing a friendly, polished handoff that reflects SKYE’s premium service.
• Manage outsourced delivery partners during busy times to ensure on-time, high-quality service.
• Respond promptly to guest inquiries and resolve issues with warmth and efficiency.
• Follow up post-rental to ensure satisfaction and encourage reviews. ⚙️ Keep the Fleet Guest-Ready Maintain each cart to “showroom” standards — clean, charged, and safe.
• Personally clean and detail carts when schedule permits.
• Coordinate outsourced cleaning, detailing, or maintenance vendors as needed.
• Track vehicle readiness, maintenance, and safety checks daily. 🌟 Represent and Grow the SKYE Brand Present yourself and the brand with polish and professionalism — SKYE is built on trust, quality, and care.
• Build relationships with local property managers, resorts, and vacation rental partners.
• Share feedback and ideas to continually elevate the guest experience.
• What You Bring Background in hospitality, concierge, or premium guest service (hotels, resorts, or luxury rentals ideal).
• Friendly, professional communicator who makes guests feel valued, even from a distance.
• Organized, dependable, and comfortable managing both people and logistics.
• Hands-on and proactive — happy to jump in with deliveries, cleaning, or vendor coordination.
• Valid driver’s license and clean driving record required.
• What Success Looks Like Every rental is seamless and five-star — whether handled directly or through a vendor.
• Guests rave about SKYE’s service and professionalism.
• The fleet always looks pristine and is ready to go.
• You take pride in being the face of a growing premium lifestyle brand.
• Why You’ll Love It Here Be the face and voice of SKYE in a growing coastal market.
• A role that blends hospitality, independence, and variety — no desk required.
• Competitive pay and opportunities to grow as SKYE expands across Florida.
• Powered by JazzHR