Restaurant Manager
Dunkin'Newark, DE, US30+ days ago
Job type
- Full-time
Job descriptionCreate and maintain a guest first culture in the restaurant Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws Ensure Brand standards and systems are executed Prepare and complete action plans; implement production, productivity, quality and guest service standards Complete audits and implement plans to drive system improvements Control costs to help maximize profitability Execute all in-restaurant marketing promotions in a timely manner Execute new product roll-outs including team training, marketing and sampling Set sales goals and track results Fluent in English Math and financial management Restaurant, retail, or supervisory experience At least 18 years of age (where applicable) High School diploma, or equivalent Understands and exceeds guest expectations, needs and requirements Develops and maintains guest Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his / her role relates to others Sets, prioritizes and maintains focus on important goals Reads and interprets reports to establish goals and deliver results Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Identifies root cause of a problem and implements a solution to prevent from occurring Empowers others to make decisions and resolve issues Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Encourages collaboration Leads others; negotiates and takes effective action Identifies and communicates team goals Monitors progress, measures results and holds others accountable Creates strong morale and engagement within the team Accepts responsibilities for personal and team commitments Recognizes and rewards employee's strengths, accomplishments and development Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Seeks to understand conflict through active listening Recognizes conflicts as an opportunity to learn and improve Resolves situations using facts involved, ensuring consistency with policies and procedures Escalates issues as appropriate Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly Provides challenging assignments for the purpose of developing others Uses coaching and feedback opportunities to improve performance Identifies training needs and supports resources for development opportunities Understands guest and competition; translates and applies own expertise to address business opportunities Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals Understands, analyzes and communicates the key performance / profit levers and manages to these measures
Restaurant Manager Position
We are looking for a Restaurant Manager to help manage our Dunkin' Team!
A Restaurant Manager is responsible for providing strong, positive leadership to his / her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, franchisee standards and in compliance with all applicable laws.
Responsibilities : Team Environment :
- Hire, train and develop their employees
- Communicate job expectations to their employees
- Plan, monitor, appraise and review their employees' job performance
- Provide coaching and feedback; disciplines when appropriate
Operational Excellence :
Profitability :
Skills and Qualifications :
Competencies : Great Focus :
Passion for :
Problem Solving and Decision Making :
Interpersonal Relationships & Influence :
Building Effective Teams :
Conflict Management :
Developing Direct Reports and Others :
Business and Financial Acumen :
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular / decaf / flavored coffee, iced regular / decaf / flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.
Create a job alert for this search
Restaurant Manager • Newark, DE, US
Related jobs
For this position, pay will be variable by location - See additional job details and benefits below.Legendary leadership certifies that our food, service, people and atmosphere are the best.Our Res...Show moreLast updated: 25 days ago
What is it like to work at Cracker Barrel? It feels like.At Cracker Barrel, our managers play a vital role in caring for our employees and guests.
Through their leadership, our care and hospitality ...Show moreLast updated: 30+ days ago
For this position, pay will be variable by location.See additional job details and benefits below.The manager is responsible for leading department-level restaurant operations; models and demonstra...Show moreLast updated: 30+ days ago
Quality is our recipe applies to people as much as it does to food.At Rosewood Restaurant Group, we're building something new!.
As a Restaurant (Shift) Manager, you'll lead shifts, coach crew member...Show moreLast updated: 30+ days ago
As the Restaurant Manager at 1906, a Fine Dining Restaurant at Longwood Gardens, you will lead the front-of-house team in delivering outstanding service in an upscale, garden-inspired setting.You'l...Show moreLast updated: 30+ days ago
That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication.
If you're an experienced restaurant or ret...Show moreLast updated: 30+ days ago
Shake Shack Restaurant Manager.Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do.From our teams to ...Show moreLast updated: 30+ days ago
The Restaurant General Manager (RGM) is responsible for overseeing all aspects of restaurant operations, including staff management, customer service, and financial performance, ensuring the smooth...Show moreLast updated: 30+ days ago The Restaurant General Manager (RGM) is responsible for overseeing all aspects of restaurant operations, including staff management, customer service, and financial performance, ensuring the smooth...Show moreLast updated: 30+ days ago 
Arby's Restaurant Manager Opportunity.Arby's believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset.We treat our peopl...Show moreLast updated: 30+ days ago
Responsible for daily restaurant operations and actively ensuring a superior guest experience through excellent service.Supports the General Manager and entire team by organizing, planning and dire...Show moreLast updated: 30+ days ago
Firehouse Subs Restaurant Manager.This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.Ensure the ...Show moreLast updated: 30+ days ago
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guests, people, and operations.
The RGM has overall responsibility for managing the daily operation...Show moreLast updated: 30+ days ago
The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly's full-service restaurants.
Reports to the Restaurant AGM and oversees front-of-h...Show moreLast updated: 1 hour ago Firehouse Subs Restaurant Manager.This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.Ensure the ...Show moreLast updated: 30+ days ago 
Join Our Team at Perkins Restaurant & Bakery.At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve.
And you'll be responsible for making spec...Show moreLast updated: 30+ days ago
Reports to : Restaurant General Manager Directly Supervises : AGMs / Shift Managers / Team Members.Basic Purpose and Objectives of the Position.
The Associate Restaurant Manager (ARM) serves as the as...Show moreLast updated: 5 days ago Position Type : Restaurant General Manager.Description : Supervisor's Title Area Coach (AC) Directly Supervises Associate General Managers / Shift Managers / Hourly Crew.
Basic Purpose and Objectives ...Show moreLast updated: 5 days ago
- Promoted
Restaurant Manager
LongHorn SteakhouseBear, DE, USFull-time
- Promoted
Restaurant Manager
Cracker Barrel Old Country StoreRidley Park, PA, USFull-time
Restaurant Manager
Eddie V'sKing Of Prussia, PA, USFull-time
- Promoted
Restaurant (Shift) Manager
Wendy'sBear, DE, USFull-time
- Promoted
Restaurant Manager
Compass GroupKennett Square, PA, USFull-time
- Promoted
Restaurant General Manager - Salary
Pizza HutFolsom, PA, USFull-time
- Promoted
Restaurant Manager
Shake ShackKing Of Prussia, PA, USPermanent
- Promoted
Restaurant General Manager.
Burger KingNewark, DE, USFull-time
- Promoted
Restaurant General Manager
Burger KingBrookhaven, PA, USFull-time
- Promoted
Restaurant Manager
Arby'sKennett Square, PA, USFull-time
- Promoted
Assistant Restaurant Manager | Terrain Cafe
Urban OutfittersGlen Mills, PA, USFull-time
- Promoted
Restaurant General Manager
Firehouse SubsWest Chester, PA, USFull-time
- Promoted
Restaurant Manager
PopeyesNorristown, PA, USFull-time
- Promoted
- New!
Restaurant Manager Eataly King Of Prussia
Eataly North AmericaKing Of Prussia, PA, USFull-time
- Promoted
Restaurant Assistant Manager
Firehouse SubsWest Chester, PA, USFull-time
- Promoted
Restaurant and Bakery Service Manager
Perkins Restaurant & BakeryDrexel Hill, PA, USFull-time
- Promoted
Associate Restaurant Manager
Taco BellNorristown, PA, USFull-time
- Promoted
Restaurant General Manager
Taco BellAberdeen, MD, USFull-time