Hospitality

Job Description

Job Description

Description :

We are looking for team members who want to be a part of a growing hospitality group! Made up of 5 award-winning brands (Buffalo Wild Wings, Jersey Mike’s Subs, Buffalo Wild Wings GO, Limestone BBQ and Bourbon, and Eggspectation) we offer many opportunities for growth across franchise and independent brands.

Position Overview

Our Cashiers / Hosts are essential front-line team members responsible for handling transactions, providing excellent customer service, assisting guests with their orders, and ensuring a smooth checkout experience. This role involves accurately processing payments, managing cash registers, and addressing customer inquiries. They are responsible for greeting and seating guests in a restaurant, ensuring they have a positive first impression of the dining experience. Cashiers / Hosts play a crucial role in maintaining a positive environment and supporting overall store operations.

Duties and Responsibilities

Essential duties and responsibilities include but are not limited to the following :

• Hospitality skills : Provide a warm welcome to guests with an open door upon their arrival, engage in conversation and maintain a cheerful demeanor.
• Seat Guests : Escort them to their tables, accommodate special seating requests for guests whenever possible.
• Process Payments : Accurately handle cash, credit, and debit transactions, ensuring all payments are processed efficiently.
• Customer Interaction : Greet guests warmly, answer questions about menu items, and assist with order placement.
• Order Management : Ensure accuracy in processing orders, including special requests or modifications.
• Maintain Cleanliness : Keep the cashier area organized and clean, including cleaning menus and managing supplies and receipts. Hourly checks and cleanings of restrooms.
• Monitor Inventory : Alert management to low stock levels for items needed at the register, such as receipt paper or bags.
• Support Team Members : Assist kitchen or front-of-house staff during busy periods as needed.

Skills and Abilities Required

We offer

Requirements :