Customer Service Representative – Healthcare

General information

Job Posting Title

Customer Service Representative – Healthcare

Date

Wednesday, July 30, 2025

City

Brownsville

State

TX

Country

United States

Working time

Full-time

Description & Requirements

Location :  On-site in Brownsville, TX

Hourly Base Pay :  $15.00 / hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses!

Schedule :  Flexible Limited-Service Full-Time schedules available

Site Hours :  Monday – Sunday, 5 a.m. – 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m.

Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being!

Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.

Pay and Benefits

At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work / life balance, ensuring you're equipped for all the moments that matter.

• Work / Life Balance Support :  Flexible schedules that meet your lifestyle!
• Competitive Compensation :

o $15.00 / hr. + 10% shift differential for evening shifts

o $500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more

Essential Duties and Responsibilities :

Minimum Requirements

d meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.

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EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at

applicantaccommodations@maximus.com

Minimum Salary

15.00

Maximum Salary

15.00