Student Support Specialist

Job Description

Job Description

Student Support Specialist

Title III Grant Program

Student Affairs

Shiprock Campus

Duty Schedule :

Monday – Friday, 8 : 00 AM – 5 : 00 PM; some evening or weekend hours may be required.

Summary / Objective of Position :

The Student Support Specialist is responsible for implementing student retention, support, and advising programs for both in-person and online students; designing and implementing student support programs that focus on informing and educating students of college expectations and the value of a college degree. The Student Support Specialist advises students with a focus on student successes, retention, and timely progress towards program completion. The Student Support Specialist tracks students' academic progress and guides students in the ongoing refinement of their individual plan of study.

Title III Grant Award #PO031T200007 funds this position – US Department of Education.

Description of Essential Functions of the Position

Disclaimer : This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this list is intended to reflect the current job accurately, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Student Advising and Coaching :

To assist with onboarding and orientation for new students, including online application, required documents, college policies, and requirements. IT account access, and to provide services focusing on increasing students' opportunities for virtual access to admissions and registration.

To coordinate and execute ongoing student retention reporting and outreach efforts.

To provide direct assistance to students to access available services, navigate the College's policies and procedures, and find answers to questions.

To create, support, and assess non-academic programs.

QUALIFICATIONS

Education & Experience

Minimum :

Preferred :

Knowledge :

Skills :

Abilities :

Physical Requirements, Work Environment & Travel :

Other Requirement(s) :