Project Administrator - Service

Description

Job Summary :

Alliance Group is seeking a Project Administrator based in Essex Junction, VT to join our growing Service team.

This is an office-based position responsible for supporting the Service department by processing part requests and small repair quotes, tracking part statuses throughout the shipping process and upon arrival, maintaining strong communication between Dispatch and technicians about the status of parts, and facilitating communication between Dispatch and Service Managers to ensure scheduling is accurate. Individuals must demonstrate excellent communication skills, as well as an aptitude for problem solving, time management, and customer service.

Key Responsibilities

• Process Parts Requests from technicians
• Source, order, and track parts from vendors
• Label parts on arrival and communicate with Dispatch and technicians upon receipt
• Process part returns
• Process small repair quotes requested from technicians, customers, and the PM Recommendation lists.
• Create service order(s) and order material(s) for accepted quotes
• Maintain excellent communication between Dispatch and the Service Operations Managers to for manpower and scheduling purposes.

Essential Qualifications and Competencies

Equal Opportunity Employer :

Alliance Group Services values diversity and commit to making hiring decisions based on the skills and traits needed to be successful in this role. We are an Equal Opportunity Employer.

Benefits

NexCore is a brand dedicated to providing excellent building service solutions, led by a team of experienced and accomplished professionals. Steve Knowles, the CEO, brings over 15 years of CEO experience, with a proven track record of rapidly growing service-based companies. Brian Nienstedt, the Chief Development Officer, possesses over fifteen years of capital markets experience, specializing in acquisitions. Mike Mamaux, the Chief Financial Officer, has 20 plus years of experience in financial and operational initiatives within acquisition-oriented businesses. The brand also collaborates with partner leaders like Jason and Shaun Patnaude, who have extensive experience in the commercial HVAC industry and have contributed to the industry-leading status of Alliance Group. With a focus on excellence and growth, NexCore is committed to providing top-notch building service solutions to its clients, tailored to meet their specific needs and requirements.